Satmetrix’s Competitors, Revenue, Number of Employees, Funding, Acquisitions & News

Satmetrix provides customer experience management software that helps organizations to measure, manage, improve performance and customer retention. Read more

Satmetrix provides customer experience management software that helps organizations to measure, manage, improve performance and customer retention. Read more

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Founded:

1997

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Qualtrics is Satmetrix's top competitor. Qualtrics is a Private company that was founded in Provo, Utah in 2002. Qualtrics operates in the Application Software industry. Qualtrics has 3,046 more employees vs. Satmetrix.

Medallia has been one of Satmetrix's top competitors. Medallia is headquartered in San Francisco, California, and was founded in 2001. Medallia is in the Systems Software industry. Medallia generates 882% the revenue of Satmetrix.

FullStory is perceived as one of Satmetrix's biggest rivals. FullStory was founded in 2012 in Atlanta, Georgia. FullStory competes in the Application Software field. FullStory generates $38M less revenue than Satmetrix.

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Growth Score - 1/1

Is $50M a good estimate for Satmetrix's revenue?

Acquisitions

No recent acquisitions found related to Satmetrix

Satmetrix Funding History

$30M$31M$35.5M$52.1M

Since Satmetrix was founded in 1997, it has participated in 4 rounds of funding. In total Satmetrix has raised $52.1M. Satmetrix's last funding round was on Aug 2011 for a total of $16.6M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Equity
Aug 2011
$16.6M

Norwest Venture Partners

Debt
Sep 2010
$4.5M
Debt
Sep 2009
$1M
Equity
Oct 2007
$30M

Total Funding: $52.1M

Since Satmetrix was founded in 1997, it has participated in 4 rounds of funding. In total Satmetrix has raised $52.1M. Satmetrix's last funding round was on Aug 2011 for a total of $16.6M

Investments

No recent investments found related to Satmetrix

Satmetrix News

July 16, 20184-traders

Satmetrix Unveils Updated Net Promoter� Masterclass to Help Customer Experience Professionals Realize Immediate Impact

(4-traders.com) New online offer complements leading software for Customer Feedback Management with t... See more »
July 6, 2018TMCnet

NICE Satmetrix Publishes New NPS Benchmark Report

NICE releases NPS benchmarks study, nearly a year after Satmetrix acquisition.... See more »
June 12, 20184-traders

Satmetrix Releases US Net Promoter Score Benchmarks for 2018, Revealing Customer Loyalty Leaders in 23 Industries

(4-traders.com) The co-creator of the NPS metric provides robust, data-driven insights into brand loy... See more »
February 23, 2018destinationCRM

NICE Introduces Winter Release of NICE Satmetrix NPX

Integrations with NICE Nexidia Analytics, NICE AIR and Engage, and NICE inContact CXone cloud platfor... See more »
October 10, 2017Speech Technology

NICE Launches Satmetrix VoC

The NICE Satmetrix solution is a fully-integrated, self-service, speech and text analytics-driven voi... See more »
June 14, 2016Equities

GTL Improves Upon Customer Experience by Attaining Net Promoter Certified Associate

RESTON, Va., June 15, 2016 /PRNewswire-USNewswire/ -- Global Tel*Link (GTL), the leading provider of ... See more »
May 3, 2016WorldNews

Satmetrix Introduces New Online Interactive Format for 2016 Benchmark Reports

REDWOOD CITY, CA-(Marketwired - May 03, 2016) - Satmetrix®, the leading global provider of cloud-base... See more »

Satmetrix Blogs

October 15, 2015SATMETRIX BLOG

Find Out How The City Bin Co.'s Focus on CX Gave it Wings

"What is the engine of your company, the source of its energy, its purpose? Having a clear answer to ... See more »
October 6, 2015SATMETRIX BLOG

Happy CX Day - Become a CX Hero!

September 23, 2015SATMETRIX BLOG

CX Q & A with Gartner's Software Advice Expert Craig Borowski

In his recently published report on customer experience, "4 Steps to Avoid 'Analysis Paralysis' and I... See more »

Satmetrix Press Releases

December 9, 2015Marketwired

For First Time Ever, Satmetrix B2B Net Promoter(R) Benchmark Reports Available for Purchase Online

Affordably Priced Reports Help Customer Experience Practitioners Compare Their Company's NPS Performa... See more »
October 6, 2015BUSINESS WIRE

Satmetrix Launches New Net Promoter Network on CX Day

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Satmetrix® announced the launch of the new Net Promoter Networ... See more »
July 23, 2015MARKETWIRED

Satmetrix to Introduce Next-Gen Net Promoter(R) Methodology at the 2015 International Net Promoter Conference in London, September 10 - 11

Join CX Professionals at the Cutting Edge of the Industry, With Case Studies From Airbnb, Coalition R... See more »
April 21, 2015MARKETWIRED

Customer Loyalty Revealed by UK Satmetrix(R) Net Promoter(R) Benchmarks Report

First Direct, Tesco Mobile, Santander and Freeview at Top of the Customer Loyalty Charts With Credit ... See more »
March 31, 2015MARKETWIRED

Costco, USAA, Amazon.com and Apple Rank Among Highest for Customer Loyalty in Latest Satmetrix(R) Net Promoter(R) Benchmarks

Reports Include Several Repeat Winners as Well as Numerous Underdogs Taking Over the First Spot in Th... See more »
February 10, 2015MARKETWIRED

Satmetrix Redefines Customer Experience Management Software With Satmetrix NPX(TM)

Next-Gen Customer Experience Management (CEM) Software Puts Customer at the Heart of Business, Provid... See more »

Social Statistics

Headquarters

1820 Gateway Dr Suite 300

San Mateo, California94404

888-800-2313

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Overview

Satmetrix provides customer experience management software that helps organizations to measure, manage, improve performance, and customer retention. It is a global provider of customer experience management software. Its powerful and cost effective Sa...

Website

satmetrix.com

Frequently Asked Questions about Satmetrix

  1. When was Satmetrix founded?

    Satmetrix was founded in 1997
  2. How much revenue does Satmetrix generate?

    Satmetrix generates $50M in revenue
  3. How much funding does Satmetrix have?

    Satmetrix has historically raised $52.1M in funding
  4. Where is Satmetrix's headquarters?

    Satmetrix's headquarters is in San Mateo California, USA
  1. How many employees does Satmetrix have?

    Satmetrix has 254 employees
  2. What sector does Satmetrix operate in?

    Satmetrix is in Application Software
  3. Who are Satmetrix's competitors?

    Satmetrix's top competitors are Qualtrics, Medallia, FullStory