NICE Systems’s Competitors, Revenue, Number of Employees, Funding, Acquisitions & News

NICE provides software solutions to analyze big data to prevent financial crime, enhance public safety and customer experience for organizations. Read more

5,142 Followers on Owler
5,142 Followers on Owler
5,142 Followers on Owler
5,142 Followers on Owler

NICE provides software solutions to analyze big data to prevent financial crime, enhance public safety and customer experience for organizations. Read more

Barak Eilam's photo - CEO of NICE Systems

CEO

Barak Eilam

CEO Approval Rating

80/100

Founded:

1986

Status:

PublicIndependent CompanyOtherNICE

TOP COMPETITORS OR ALTERNATIVES

RANK

COMPANY

CEO

CEO RATING

EMPLOYEES

FUNDING

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Aspect is perceived as one of NICE Systems's biggest rivals. Aspect was founded in 1973 in Westford, Massachusetts. Aspect is in the Application Software field. Aspect generates $1.2B less revenue than NICE Systems.

Calabrio is NICE Systems's #2 rival. Calabrio is a Private company that was founded in 2007 in Minneapolis, Minnesota. Calabrio competes in the Internet Software industry. Compared to NICE Systems, Calabrio has 5,348 fewer employees.

Genesys is one of NICE Systems's top competitors. Genesys's headquarters is in Daly City, California, and was founded in 1990. Genesys operates in the Application Software industry. Genesys generates 121% of NICE Systems's revenue.

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Quarterly and Annual Revenue

Trailing 12-Months Trend (TTM)

Annual Revenue

$1.6B

NICE Systems's revenue is the ranked 5th among it's top 10 competitors. The top 10 competitors average 9.3B. Over the last four quarters, NICE Systems's revenue has decreased by 4.7%. Specifically, in Q3 2020's revenue was $409.8M; in Q2 2020, it was $393.2M; in Q1 2020, it was $410.4M; in Q4 2019, NICE Systems's revenue was $430.2M.

Acquisitions

COMPANY ACQUIRED
ACQUISITION DATE
AMOUNT
DESCRIPTION
Brand Embassy Ltd.

May 2019

Source »
undisclosed
Brand Embassy is an omnichannel cloud-based platform that offers customer support solutions for businesses.
Mattersight Corporation

Apr 2018

Source »
$90M
Mattersight is a provider of cloud-based customer behavior analytics solutions for healthcare, insurance and hospitality sectors.
WorkFlex Solutions, LLC

Oct 2017

Source »
undisclosed
WorkFlex provides workforce optimization solutions for contact center agents and administrators in automotive, healthcare and government sectors.
inContact, Inc.

May 2016

Source »
$940M
inContact develops a cloud contact center software that enables organizations to maximize the quality and minimize the cost of client interaction.
Nexidia, Inc.

Jan 2016

Source »
$135M
Nexidia is an interaction analytics software company that provides indexing and mining software for audio and video. 

These are all the companies that NICE Systems has acquired. NICE Systems has acquired 9 companies and its latest acquisition was Brand Embassy Ltd. in May 2019. Brand Embassy is an omnichannel cloud-based platform that offers customer support solutions for businesses.

NICE Systems Funding History

$400M

Since NICE Systems was founded in 1986, it has participated in 1 round of funding. In total NICE Systems has raised $400.0M. NICE Systems' funding round was on Aug 2020 for a total of $400.0M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Debt
Aug 2020
$400M
-

Since NICE Systems was founded in 1986, it has participated in 1 round of funding. In total NICE Systems has raised $400.0M. NICE Systems' funding round was on Aug 2020 for a total of $400.0M

Investments

COMPANY

DESCRIPTION

AMOUNT

INVESTMENT DATE

ROUND

EXIT DATE

CallVU delivers a mobile digital engagement platform that enhances the customer experience for enterprises.
$3M
May 31, 2016
Equity
-

These are all the companies that NICE Systems has invested in. NICE Systems has invested 9 companies and its latest investment was Brand Embassy Ltd. in May 2019. Brand Embassy is an omnichannel cloud-based platform that offers customer support solutions for businesses.

NICE Systems News

November 19, 2020FindBiometrics

NICE ENLIGHTEN Uses Voice Biometrics to Identify Suspected Fraudsters

NICE has released a new voice-based fraud prevention solution for call centers. Dubbed ENLIGHTEN, the... See more »
November 17, 2020destinationCRM

NICE Partners with Symphony

Partnership combines NICE's attended automation and AI with Symphony's methodologies for rapid integr... See more »
November 13, 2020Zacks

NICE Q3 Earnings Beat, Cloud Revenues Drive Top Line Y/Y

NICE's (NICE) third-quarter 2020 results benefit from robust cloud revenues and an expanding customer... See more »
November 12, 2020St Louis Post Dispatch

3Q Earnings Snapshot

RA`ANANA, Israel (AP) - Nice Ltd. (NICE) on Thursday reported third-quarter profit of $50.8 million.... See more »
November 12, 2020Globes

Cloud growth boosts NICE's Q3 revenue and profit

NICE CEO: Cloud grew a record 35% and now represents 50% of our total revenue.... See more »

NICE Systems Blogs

May 15, 2018NICE Systems Blog

Meet NEVA - The First Virtual Assistant Robot with a Human Persona

Could NEVA (NICE Employee Virtual Attendant) with her human persona and friendly smile, forever chang... See more »
May 10, 2018NICE Systems Blog

Driving Value Realization: Customer Service at the Core

As a leader in workforce optimization and advanced interaction analytics, NICE has historically led t... See more »
May 8, 2018NICE Systems Blog

How AI Can Give You Time to Think

Not long ago, I asked audiences at our Adapt Before You Have To roadshow what they'd do if they had a... See more »
May 2, 2018NICE Systems Blog

Make Performance Metrics Work Harder

How satisfied are you with your ability to put call center data to work in your day-to-day operations... See more »
April 30, 2018NICE Systems Blog

Would you make coffee without coffee beans? Quality and Analytics: They're Better Together

In our recent webinar with Brandon Purcell, a Customer Insights Analyst with Forrester, I had the ple... See more »
April 25, 2018NICE Systems Blog

Need Time Off? Just EEM Me

One of the great things about the English language is the easy way we can press proper nouns into ser... See more »
April 23, 2018NICE Systems Blog

Use Technology and Real-time Insights to Optimize Contact Center Operations

Most mid-market contact centers enter into a workforce optimization (WFO) software purchase with cons... See more »

NICE Systems Press Releases

February 3, 2020centralcharts

NICE Showcases Strategies for Mastering a New World of Extraordinary Experiences for Customers and Employees

NICE (Nasdaq: NICE) today announced a new set of webinars to help organizations master Experience Tra... See more »
January 13, 2020centralcharts

NICE Employee Engagement Manager Provides Personalized Scheduling Capabilities Across Digital and Voice Interaction Channels

NICE (Nasdaq: NICE) today announced that its Employee Engagement Manager (EEM) solution now utilizes ... See more »
November 8, 2019StreetInsider

NICE Integrations With Microsoft Teams to Be Showcased at Microsoft Ignite

Financial institutions and contact centers that rely on Microsoft Teams will be able to improve compl... See more »
November 5, 2019Business Wire

Theresa Flores, Human Trafficking Survivor and Victims' Advocate, to Keynote NICE Actimize ENGAGE 2019 Financial Crime Forum

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE (Nasdaq: NICE) business, and a leader in Autono... See more »
October 31, 2019Business Wire

NICE Actimize Awarded "Best Compliance RegTech Global" by Capital Finance International for Second Consecutive Year

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE (Nasdaq: NICE) business and a leader in Autonom... See more »
October 14, 2019centralcharts

NICE Presents the Path to Creating Extraordinary Customer and Employee Experiences Using Analytics, Automation, Cloud and Workforce Optimization

NICE (Nasdaq: NICE) today announced a new webinar series that will outline the latest best practices ... See more »
September 24, 2019Business Wire

NICE Actimize Recognized as a Leader for Anti-Money Laundering Solutions by Independent Research Firm, Receiving Highest Scores in Both Current Offering and Strategy

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE business (Nasdaq: NICE) and leader in Autonomou... See more »

NICE Systems Videos

November 12, 2020NICE Systems Youtube Channel

"Three Insights Into The Future of The Cloud" on YOUTUBE

November 12, 2020NICE Systems Youtube Channel

"NICE EEM How-To: Time Off (Mobile App)" on YOUTUBE

November 4, 2020NICE Systems Youtube Channel

"Automated Intraday Management" on YOUTUBE

November 4, 2020NICE Systems Youtube Channel

"The Role of Robotics" on YOUTUBE

November 4, 2020NICE Systems Youtube Channel

"Cloud Based Contact Centers" on YOUTUBE

October 18, 2020NICE Systems Youtube Channel

"3 Expert Insights into the Future of Cloud" on YOUTUBE

Social Media

Headquarters

22 Zarhin Street

Ra'anana, Center District4310602

972-9-775-3777

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Summary

ABOUT

Overview

NICE Systems (NASDAQ, NICE) provides intent-based solutions that capture and analyze interactions and transactions. NICE is into the business of protecting people's money, ensure their safety, and improve their experience. Since 1986, it has been the ...

CEO

NICE Systems's CEO, Barak Eilam, currently has an approval rating of 80%. NICE Systems's primary competitors are Aspect, Calabrio & Genesys.

Website

nice.com

Frequently Asked Questions about NICE Systems

  1. When was NICE Systems founded?

    NICE Systems was founded in 1986
  2. Who is NICE Systems's CEO?

    NICE Systems's CEO is Barak Eilam
  3. How much revenue does NICE Systems generate?

    NICE Systems generates $1.6B in revenue
  4. How much funding does NICE Systems have?

    NICE Systems has historically raised $400M in funding
  5. Where is NICE Systems's headquarters?

    NICE Systems's headquarters is in Ra'anana Center District, IL
  1. How many employees does NICE Systems have?

    NICE Systems has 5,996 employees
  2. What sector does NICE Systems operate in?

    NICE Systems is in IT Services, Systems Software, Big Data
  3. Who are NICE Systems's competitors?

    NICE Systems's top competitors are Aspect, Calabrio, Genesys
  4. Who has NICE Systems invested in?

    NICE Systems's has invested in companies such as CallVU