Medallia’s Competitors, Revenue, Number of Employees, Funding, Acquisitions & News

Medallia is a SaaS-based platform that offers customer experience management solutions for the automotive, healthcare and hospitality sectors. Read more

Leslie Stretch's photo - President & CEO of Medallia

President & CEO

Leslie Stretch

CEO Approval Rating

79/100

Founded:

2001

Status:

PublicNYSEMDLA

TOP COMPETITORS OR ALTERNATIVES

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Qualtrics is seen as one of Medallia's top competitors. Qualtrics was founded in Provo, Utah} in 2002. Qualtrics is in the Application Software industry. Compared to Medallia, Qualtrics generates $206.4M more revenue.

SurveyMonkey is Medallia's #2 competitor. SurveyMonkey was founded in 1999, and its headquarters is in San Mateo, California. SurveyMonkey is in the Application Software field. SurveyMonkey has 279 fewer employees than Medallia.

Verint is Medallia's #3 rival. Verint is headquartered in Melville, New York, and was founded in 1994. Verint operates in the Business Support Services industry. Verint generates 285% the revenue of Medallia.

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Is InMoment a competitor of Medallia?

Quarterly and Annual Revenue

Trailing 12-Months Trend (TTM)

Annual Revenue

$441.4M

Medallia's revenue is the ranked 4th among it's top 10 competitors. The top 10 competitors average 407.9M. Over the last four quarters, Medallia's revenue has grown by 12.1%. Specifically, in Q3 2020's revenue was $115.5M; in Q2 2020, it was $112.7M; in Q1 2020, it was $110.1M; in Q4 2019, Medallia's revenue was $103.1M.

Acquisitions

COMPANY ACQUIRED
ACQUISITION DATE
AMOUNT
DESCRIPTION
Sense360, Inc.

Sep 2020

Source »
$44M
Sense360 develops a consumer insights platform that offers real-time data analytics solutions for businesses.
StellaService Inc

Sep 2020

Source »
$100M
Stella Connect is a SaaS-based firm that provides efficiency optimization and employee engagement solutions for virtual working environments.
Voci Technologies, Inc.

Apr 2020

Source »
$59M
Voci Technologies designs and develops an automated speech transcription platform that converts speech into text for enterprise applications.
Living Lens Enterprise Lmited

Feb 2020

Source »
$26M
LivingLens develops a video intelligence platform that offers feedback management solutions for brands and agencies.
Crowdicity Limited

Oct 2019

Source »
undisclosed
Crowdicity is a provider of idea and innovation management software solutions to organizations.

These are all the companies that Medallia has acquired. Medallia has acquired 7 companies and its latest acquisition was Sense360, Inc. in Sep 2020. Sense360 develops a consumer insights platform that offers real-time data analytics solutions for businesses.

Medallia Funding History

$12.6M$47.6M$67.7M$117.7M$268.1M$676.6M$1.2B

Since Medallia was founded in 2001, it has participated in 9 rounds of funding. In total Medallia has raised $1.2B. Medallia's last funding round was on Sep 2020 for a total of $500.0M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Debt
Sep 2020
$500M
-
Equity
Jul 2019
$13M
-
IPO
Jul 2019
$325.5M

Series F
Feb 2019
$70M
-
Series E
Jul 2015
$150.3M

Total Funding: $1.2B

Since Medallia was founded in 2001, it has participated in 9 rounds of funding. In total Medallia has raised $1.2B. Medallia's last funding round was on Sep 2020 for a total of $500.0M

Investments

No recent investments found related to Medallia

Medallia News

September 11, 2020Martech Series

AIB Expands CX Program with Medallia

AIB brings customer experience measurement to a new level Medallia, Inc., the global leader in experi... See more »
September 10, 2020Seeking Alpha

The Momentum Is Obvious To See

September 3, 2020MarketScreener

Reports Record Second Quarter Fiscal 2021 Revenue

(marketscreener.com) Q2 Subscription Revenue of $92.8 Million, Up 25% Year-over-Year Q2 Total Revenue... See more »

Medallia Blogs

September 16, 2020Medallia Blog

Medallia and ServiceNow Work Together to Power Seamless Customer Service

Every business today is competing in a new era of consumerism where even the most digitally resistan... See more »
September 15, 2020Medallia Blog

Today’s Workforce Requires a Different Approach to Experience

Despite significant investment in employee engagement programs, many organizations continue to see f... See more »
September 10, 2020Medallia Blog

Raising Awareness for Suicide Prevention

Suicide is one of the most challenging and heartbreaking issues facing our country today, and as a V... See more »
September 9, 2020Medallia Blog

3 Reasons Why You May Be Disconnected From Your Employees

Employee expectations were rapidly changing before the pandemic. The top three priorities — accordin... See more »
September 8, 2020Medallia Blog

Pfizer CentreOne Partners with Medallia to Help Drive Customer Experience

Pfizer CentreOne, a global contract development and manufacturing organization (CDMO) embedded withi... See more »
August 28, 2020Medallia Blog

OMB Update Makes Customer Experience Mission Critical for Federal Government

Earlier this month, the Office of Management and Budget (OMB) released its annual budget guidance fo... See more »
August 27, 2020Medallia Blog

Future-Proofing Digital Strategies: JCPenney’s Race Against Consumer Expectations

JCPenney is a brand that emotes nostalgia. Our stores have been hubs for families to buy back-to-sch... See more »

Medallia Press Releases

July 2, 2020Business Wire

Medallia and the Public Sector Commission, Western Australia Unite Citizens and Public Servants in Fight Against COVID-19

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience manageme... See more »
June 1, 2020Business Wire

MSI International, Inc. Chooses Medallia for Experience Management

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience manageme... See more »
May 13, 2020StreetInsider

Medallia LivingLens Announces Video Asset Management Capabilities

Delivers Centralized Media Hub as Video Usage Booms SAN FRANCISCO--(BUSINESS...... See more »
April 15, 2020Business Wire

Medallia Partners With the International Chamber of Commerce to Help the World Health Organization Understand Impact of COVID-19 on Global Businesses

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience manageme... See more »
March 10, 2020Business Wire

Easy Mortgage Apps, LLC Chooses Medallia For Experience Management

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience manageme... See more »
February 26, 2020Business Wire

Medallia CEO to Present at the 32nd Annual ROTH Conference

SAN FRANCISCO--(BUSINESS WIRE)--Medallia CEO to Present at the 32nd Annual ROTH Conference... See more »
February 18, 2020Business Wire

CFI Group Selects Medallia to Deliver Exceptional Digital Experiences to Citizens

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience manageme... See more »

Medallia Videos

June 19, 2020Medallia Vimeo Channel

"Medallia PowerUp: Integrations" on VIMEO

Connect Medallia to your systems of engagement... See more »
June 17, 2020Medallia Vimeo Channel

"Medallia PowerUp: Athena" on VIMEO

June 17, 2020Medallia Vimeo Channel

"Medallia PowerUp: CX Journeys & CX Profiles" on VIMEO

Understand and optimize customer journeys... See more »
June 17, 2020Medallia Vimeo Channel

"Medallia PowerUp: Conversations" on VIMEO

Use powerful messaging to increase feedback... See more »

Social Statistics

Headquarters

575 Market Street Suite 1850

San Francisco, California94105

1-650-321-3000

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Summary

ABOUT

Overview

Medallia is a SaaS-based platform that offers customer experience management solutions for the automotive, healthcare and hospitality sectors. Medallia was founded in 2001. Medallia's headquarters is located in San Francisco, California, USA 94105. It...

CEO

Medallia's President & CEO, Leslie Stretch, currently has an approval rating of 79%. Medallia's primary competitors are Qualtrics, SurveyMonkey & Verint.

Website

medallia.com

Frequently Asked Questions about Medallia

  1. When was Medallia founded?

    Medallia was founded in 2001
  2. Who is Medallia's CEO?

    Medallia's CEO is Leslie Stretch
  3. How much revenue does Medallia generate?

    Medallia generates $441.4M in revenue
  4. How much funding does Medallia have?

    Medallia has historically raised $1.2B in funding
  1. Where is Medallia's headquarters?

    Medallia's headquarters is in San Francisco California, USA
  2. How many employees does Medallia have?

    Medallia has 1,579 employees
  3. What sector does Medallia operate in?

    Medallia is in Systems Software, Enterprise Software, Hospitality
  4. Who are Medallia's competitors?

    Medallia's top competitors are Qualtrics, SurveyMonkey, Verint