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Bright Pattern

Bright Pattern develops a cloud based call center software that helps to manage the complete lifecycle of customer experience. Read more

BRIGHT PATTERN TOP COMPETITORS OR ALTERNATIVES

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Five9 is seen as one of Bright Pattern's top competitors. Five9 was founded in San Ramon, California} in 2001. Five9 is in the IT Services industry. Compared to Bright Pattern, Five9 generates $470.4M more revenue.

Directly Software, Inc. is Bright Pattern's #2 competitor. Directly Software, Inc. was founded in 2011, and its headquarters is in San Francisco, California. Directly Software, Inc. is in the Application Software field. Directly Software, Inc. has 53 more employees than Bright Pattern.

3CLogic is Bright Pattern's #3 rival. 3CLogic is headquartered in Rockville, Maryland, and was founded in 2005. Like Bright Pattern, 3CLogic also competes in the Systems Software industry. 3CLogic generates 127% the revenue of Bright Pattern.

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Growth Score - 1/1

Is $7.3M a good estimate for Bright Pattern's revenue?

Bright Pattern Acquisitions

No recent acquisitions found related to Bright Pattern

Bright Pattern Funding History

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FUNDING DATE

AMOUNT

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Seed
Oct 2012
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Cervin Ventures

Since Bright Pattern was founded in 2010, it has participated in 1 round of funding. In total Bright Pattern has raised $0. Bright Pattern's funding round was on Oct 2012 for a total of $0

Bright Pattern Investments

No recent investments found related to Bright Pattern

Bright Pattern News

April 6, 2021TMCnet

Bright Pattern Helps US Vaccine Distributors Rapidly Deploy Call Centers

Contact Center software provider Bright Pattern was able to quickly install a new vaccination hotline... See more »
March 16, 2021destinationCRM

Bright Pattern Launches Mobile Agent Desktop App

Bright Pattern Mobile Agent Desktop connects remote contact center agents and employees outside the c... See more »
February 10, 2021Martech Series

Insurance Company Leverages Every Employee to Help Customers During Hurricane Season Using Bright Pattern Contact Center Software

Regional property insurance company extends contact center technology beyond the contact center to ev... See more »
January 22, 2021TMCnet

United Power Turns to Bright Pattern for Cloud Contact Center Upgrade

Electricity provider United Power has announced that Bright Pattern's Omni QM will now help run the c... See more »

Bright Pattern Blogs

July 11, 2019Bright Pattern Blog

What Was the Buzz at Customer Contact Week Vegas 2019?

This year Customer Contact Week celebrated 20 years of unforgettable conferences that bri... See more »
July 10, 2019Bright Pattern Blog

New CX Metrics for Today’s Digital World

The customer experience (CX) is increasingly digital with over 95% of customer interact... See more »
May 15, 2019Bright Pattern Blog

And the BIG Excellence in Customer Service Awards Winners Are….

Last week, the Business Intelligence Group announced its list of 40 brands leading the wa... See more »
May 9, 2019Bright Pattern Blog

Bright Pattern Makes The Connection: Transitioning from Legacy Technology to the Cloud

The Connection—a large-scale BPO and customer care provider—has been in the CX space for ... See more »
May 8, 2019Bright Pattern Blog

Five Tips for Getting the Most out of ICMI Contact Center Expo 2019

Spring is a time for renewal, growth, and expansion. It is an exciting season that encour... See more »
May 2, 2019Bright Pattern Blog

CX Trends: 360-Degree View of the Customer

Last month we partnered with contact center and customer experience leaders Jeff Marcoux ... See more »
May 1, 2019Bright Pattern Blog

Bright Pattern Talks with CX Leaders: Maintaining the Entrepreneurial Spirit

Being an entrepreneur definitely has its advantages and it’s not just about setting your ... See more »

Bright Pattern Press Releases

April 1, 2021Cision Canada

US State Turns on COVID-19 Vaccine Appointment Scheduling Hotline in Less Than a Day with Bright Pattern

/CNW/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, has been dep... See more »
February 22, 2021Cision Canada

Carpet Cleaning Innovator Zerorez Atlanta Cleans Up Their Customer Experience while Drastically Cutting Frustration of Remote Agents with Bright Pattern Contact Center

/CNW/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, has been dep... See more »
February 17, 2021PRWeb

Bright Pattern Partners with Dataseti to Deliver AI-Powered Omnichannel Communication Solutions to Service Management Organizations

Improve your service management ROI with an Omnichannel Communication Interaction Platform for digita... See more »
September 22, 2020Cision Canada

BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with Bright Pattern's Omnichannel Platform

/CNW/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, announced to... See more »
August 25, 2020StreetInsider

One of the Top BPOs in Peru, Vivax, Deploys Bright Pattern Contact Center with NewGO, Leading Solution Consultant in Latin America

SAN FRANCISCO (PRWEB) August 25, 2020 Bright Pattern, a leading provider of AI-powered cloud contact ... See more »

Bright Pattern Videos

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Bright Pattern Headquarters

611 Gateway Boulevard Suite 810

South San Francisco, California94080

650-529-4099

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Bright Pattern Summary

ABOUT

Overview

Bright Pattern develops a cloud based call center software that helps to manage the complete lifecycle of customer experience. Bright Pattern was founded in 2010. Bright Pattern's headquarters is located in South San Francisco, California, USA 94080. ...

CEO

Bright Pattern's CEO, Michael McCloskey, currently has an approval rating of 72%. Bright Pattern's primary competitors are Five9, Directly Software, Inc. & 3CLogic.

Frequently Asked Questions about Bright Pattern

  1. When was Bright Pattern founded?

    Bright Pattern was founded in 2010
  2. Who is Bright Pattern's CEO?

    Bright Pattern's CEO is Michael McCloskey
  3. How much revenue does Bright Pattern generate?

    Bright Pattern generates $7.3M in revenue
  4. How much funding does Bright Pattern have?

    Bright Pattern has historically raised $0 in funding
  1. Where is Bright Pattern's headquarters?

    Bright Pattern's headquarters is in South San Francisco California, USA
  2. How many employees does Bright Pattern have?

    Bright Pattern has 120 employees
  3. What sector does Bright Pattern operate in?

    Bright Pattern is in Internet Software, Systems Software, Enterprise Software
  4. Who are Bright Pattern's competitors?

    Bright Pattern's top competitors are Five9, Directly Software, Inc., 3CLogic