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Five9's Competitors, Revenue, Number of Employees, Funding and Acquisitions

Five9 is a developer and provider of cloud-based contact center software for inbound sales, marketing and support teams.

... Read more

Based on data from Five9's latest SEC filings

Annual Revenue

Based on data from Five9's latest SEC filings

Employees

Rowan Trollope's photo - CEO of Five9

CEO

Rowan Trollope

CEO Approval Rating

66/100

OVERVIEW

Founded:

2001

Headquarters:

San RamonCalifornia

Status:

PublicNASDAQFIVN

Industry Sector:

IT Services

Internet Software

SIC Code:

7371NAICS listing »

Top Competitors or Alternatives

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Competitor - 1/1

Is Genesys a competitor of Five9?

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Trending News for Five9 and Five9's Competitors

March 27, 2020

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Competitive Analysis

TOP COMPETITORS OR ALTERNATIVES

Avaya is one of Five9's top competitors. Avaya was founded in 2000 in Santa Clara, California. Avaya operates in the Telecommunication Services industry. Avaya generates $2.5B more revenue than Five9.

Cisco is a top competitor of Five9. Cisco was founded in 1984, and is headquartered in San Jose, California. Cisco is in the Telecommunications Equipment industry. Cisco generates $51.2B more revenue vs. Five9.

Aspect is seen as one of Five9's top competitors. Aspect is headquartered in Phoenix, Arizona, and was founded in 1973. Like Five9, Aspect also operates in the IT Services industry. Aspect generates 92% the revenue of Five9.

RANK

COMPANY

LEADERSHIP

CEO SCORE

EMPLOYEES

TOTAL FUNDING

REVENUE

Rowan Trollope

CEO

- -
983
$142.1M
$328M
1

James M. Chirico

President & CEO

76/100
7,900
$1.4B
$2.9B
2

Chuck Robbins

Chairman & CEO

68/100
75,900
- -
$51.5B
3

Patrick Dennis

President & CEO

65/100
1,372
- -
$305M
4

Tony Bates

CEO

74/100
5,935
$900M
$2B
5

John Lynch

CEO

83/100
230
- -
$200M
6

Vladimir Shmunis

Chairman & CEO

65/100
1,871
$141.5M
$902.9M
7

Andy Jassy

CEO

61/100
25,000
- -
$25.6B
8

Paul Jarman

CEO

65/100
1,350
$105.8M
$625M
9

Alan Masarek

CEO

56/100
2,248
$1.4B
$1.2B
10

Jeff Lawson

Chairman & CEO

89/100
1,440
$417.2M
$1.1B
The top 10 competitors in Five9's competitive set are Avaya, Cisco, Aspect, Genesys, Serenova, RingCentral, AWS, NICE inContact, Vonage and Twilio. Together they have raised over 4.3B between their estimated 125.2K employees. Five9 has 983 employees and is ranked 10th among it's top 10 competitors. The top 10 competitors average 11,293.

Quarterly and Annual Revenue

Trailing 12-Months Trend (TTM)

Annual Revenue

$328M

Five9's revenue is the ranked 9th among it's top 10 competitors. The top 10 competitors average 7.9B. Over the last four quarters, Five9's revenue has grown by 23.8%. Specifically, in Q4 2019's revenue was $92.3M; in Q3 2019, it was $83.8M; in Q2 2019, it was $77.4M; in Q1 2019, Five9's revenue was $74.5M.

Acquisitions

COMPANY ACQUIRED
ACQUISITION DATE
AMOUNT
DESCRIPTION
Virtual Observer

Feb 2020

Source »
undisclosed
Virtual Observer is a provider of cloud-based workforce optimization and engagement solutions for businesses.
SpiderMonkey, LLC

Nov 2019

Source »
undisclosed
Whendu is an iPaaS platform that provides communication management solutions for contact centers and enterprises.
SoCoCare

Oct 2013

Source »
undisclosed
SoCoCare delivers Social Engagement solution for customer service and sales organizations.

These are all the companies that Five9 has acquired. Five9 has acquired 3 companies and its latest acquisition was Virtual Observer in Feb 2020. Virtual Observer is a provider of cloud-based workforce optimization and engagement solutions for businesses.

Five9 Funding History

Since Five9 was founded in 2001, it has participated in 7 rounds of funding. In total Five9 has raised $142.1M. Five9's last funding round was on Apr 2014 for a total of $70.0M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

IPO
Apr 2014
$70M
-
Series D
May 2013
$22M

City National Bank

Debt
May 2013
$12.5M

City National Bank

Equity
Apr 2012
$12M
Series C
Jan 2011
$8.6M

Total Funding: $142.1M

Since Five9 was founded in 2001, it has participated in 7 rounds of funding. In total Five9 has raised $142.1M. Five9's last funding round was on Apr 2014 for a total of $70.0M

Investments

No recent investments found related to Five9

Five9 News

February 24, 2020Seeking Alpha

Five9's Bright Future Is Not In Doubt, But Now Is Not The Time To Buy

See more »
February 20, 2020UC Today

Five9 Had a Really Good Year Last year

Yesterday, California-based cloud contact center solution provider Five9 reported its fourth-quarter ... See more »
February 20, 2020Seeking Alpha

Five9, Inc. 2019 Q4 - Results - Earnings Call Presentation

See more »
February 20, 2020Martech Series

Five9 to Acquire Virtual Observer, Formerly Known as CSI, to Enable Superior Customer Experience and Transform Contact Center Efficiency

Strategic acquisition comes as Five9 continues to accelerate enterprise cloud contact center adoption... See more »
February 20, 2020The Business Journals: San Francisco Business Times

Here's who this public East Bay cloud company is acquiring

San Ramon-based Five9 plans to acquire Virtual Observer, in a bid to enhance the efficiency of its cl... See more »
February 20, 2020MarketScreener

Announces Upcoming Conference Participation

(marketscreener.com) Five9, Inc. , a leading provider of the intelligent cloud contact center, announ... See more »
February 19, 2020Seeking Alpha

Five9 reports mixed Q4, upside revenue outlook

See more »

Five9 Blogs

January 30, 2017Five9 Blog

Q & A with Contact Center Industry Expert Sheila McGee-Smith [Part 1]

This week Sheila McGee-Smith spoke at the Five9 2017 Sales Kickoff sharing her insights about the con... See more »
January 26, 2017Five9 Blog

3 Pillars of the Modern Customer Experience

Consumer expectations keep evolving. Imagine how you handled a customer service issue 10 years ago ve... See more »
January 23, 2017Five9 Blog

[VIDEO] Powerful Partnerships

Our partners say that partnering with Five9 helps them to create a more engaged solution for end cons... See more »
January 17, 2017Five9 Blog

The Do's and Don'ts of Adding New Channels to Your Contact Center

It is time to modernize your contact center and you have a lot of options to consider to add to your ... See more »
January 16, 2017Five9 Blog

Empathy, Empowerment, Enthusiasm: Delivering Experiences That Matter

When you think of a situation where you have been involved in a great customer experience, one, if no... See more »
January 11, 2017Five9 Blog

A Look Back on Contact Center Technology

Technology has boomed with iPods, social media, Bluetooth, cell phones, and much more. All of these t... See more »
January 9, 2017Five9 Blog

[VIDEO] Five9 Helping Businesses Succeed

Hear how companies like Deckers, United Way, and Brandman University are succeeding with Five9.The po... See more »

Five9 Press Releases

November 19, 2019Business Wire

Elevate Customer Experience to the Cloud with Five9 and Deloitte at Dreamforce 2019

SAN RAMON, Calif.--(BUSINESS WIRE)-- #Cloud--Five9, Inc. (NASDAQ: FIVN), the leading provider of the ... See more »
November 6, 2019Business Wire

Five9 to Present at the Barclays Global Technology, Media and Telecommunications Conference on December 11, 2019

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent ... See more »
October 29, 2019Business Wire

Specialized Gift Manufacturer Chooses Five9 to Deliver Exceptional Omnichannel Customer Service

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CX--Specialized Gift Manufacturer Chooses Five9 to Deliver Exce... See more »
October 21, 2019Business Wire

Five9 Named a Leader in the Gartner Magic Quadrant for Contact Center as a Service, North America for the Fifth Consecutive Year

SAN RAMON, Calif.--(BUSINESS WIRE)-- #Cloud--Five9 Named A Leader in the Gartner Magic Quadrant for C... See more »
October 16, 2019Business Wire

Five9 to Report Third Quarter 2019 Financial Results on November 5, 2019

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), a leading provider of the intelligent... See more »
October 1, 2019Business Wire

Five9 to Host Analyst Day on November 12, 2019

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), a leading provider of the intelligent... See more »
July 31, 2019Business Wire

Five9 Reports Second Quarter Revenue Growth of 27% to a Record $77.4 Million

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact ce... See more »

Five9 Videos

August 8, 2018Five9 Youtube Channel

"FIVE9_Google_Annoucement_Rowan" on YOUTUBE

See more »
January 4, 2018Five9 Youtube Channel

"Five9 CTI for Microsoft Dynamics" on YOUTUBE

See more »
January 5, 2017Five9 Youtube Channel

"Helping Businesses Succeed" on YOUTUBE

See more »
May 4, 2016Five9 Youtube Channel

"Five9 CEO Shares the Key to Excellent Customer Service" on YOUTUBE

See more »
March 30, 2016Five9 Youtube Channel

"CEO Mike Burkland: Creating positive customer experiences" on YOUTUBE

See more »
March 30, 2016Five9 Youtube Channel

"CEO Mike Burkland Discusses Contact Center Trends" on YOUTUBE

See more »
February 2, 2016Five9 Youtube Channel

"Five9 Partner Overview w/ Wendell Black" on YOUTUBE

See more »

Social Statistics

Headquarters

4000 Executive Parkway Suite 400

San Ramon, California94583

1-925-201-2000

Driving Directions »

Trending Companies

Summary

ABOUT

Overview

Five9 (NASDAQ, FUVN) is a provider of business outsourcing software solutions for sales, marketing, and support. Five9 is the leading provider of cloud contact center software. Driven by its passion, the company aims to transform contact centers into ...

CEO

Five9's CEO, Rowan Trollope, currently has an approval rating of 66%. Five9's primary competitors are Avaya, Cisco & Aspect.

Website

five9.com

Frequently Asked Questions about Five9

  1. When was Five9 founded?

    Five9 was founded in 2001

  2. Who is Five9's CEO?

    Five9's CEO is Rowan Trollope

  3. How much revenue does Five9 generate?

    Five9 generates $328M in revenue

  4. How much funding does Five9 have?

    Five9 has historically raised $142.1M in funding

  1. Where is Five9's headquarters?

    Five9's headquarters is in San Ramon California, USA

  2. How many employees does Five9 have?

    Five9 has 983 employees

  3. What sector does Five9 operate in?

    Five9 is in IT Services, Internet Software

  4. Who are Five9's competitors?

    Five9's top competitors are Avaya, Cisco, Aspect
Stay up-to-date with the latest news on Five9