inContact

inContact develops a cloud contact center software that enables organizations to maximize the quality and minimize the cost of client interaction. Read more

INCONTACT TOP COMPETITORS OR ALTERNATIVES

RANK

COMPANY

CEO

CEO RATING

EMPLOYEES

FUNDING

REVENUE

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Liveops is one of inContact's top competitors. Liveops is a Private company that was founded in Scottsdale, Arizona in 2000. Liveops is in the IT Services field. Liveops has 700 fewer employees vs. inContact.

Genesys is perceived as one of inContact's biggest rivals. Genesys was founded in 1990 in Daly City, California. Genesys operates in the Application Software industry. Genesys generates $1.8B more revenue than inContact.

Advanced Call Processing, Inc. is a top competitor of inContact. Advanced Call Processing, Inc.'s headquarters is in Carlsbad, California, and was founded in 1990. Advanced Call Processing, Inc. competes in the Business Support Services field. Advanced Call Processing, Inc. generates 88% of inContact's revenue.

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Growth Score - 1/1

Is 1,000 a good estimate for inContact's Employee count?

inContact Acquisitions

COMPANY ACQUIRED
ACQUISITION DATE
AMOUNT
DESCRIPTION
ac2 Solutions, Inc.

Jan 2016

Source »
undisclosed
ac2 Solutions develops a workforce optimization technology for contact center, back office, e-business, health care and public safety sectors.

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Sierra360 LLC

Apr 2013

Source »
undisclosed
-

These are all the companies that inContact has acquired. inContact has acquired 2 companies and its latest acquisition was ac2 Solutions, Inc. in Jan 2016. ac2 Solutions develops a workforce optimization technology for contact center, back office, e-business, health care and public safety sectors.

inContact Funding History

Since inContact was founded in 1997, it has participated in 5 rounds of funding. In total inContact has raised $105.8M. inContact's last funding round was on May 2014 for a total of $35.6M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Equity
May 2014
$35.6M
-
Equity
Jul 2013
$3M
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Secondary Offering
Sep 2012
$35M
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Equity
Jun 2011
$23.9M
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Equity
Dec 2009
$8.4M
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Since inContact was founded in 1997, it has participated in 5 rounds of funding. In total inContact has raised $105.8M. inContact's last funding round was on May 2014 for a total of $35.6M

inContact Investments

No recent investments found related to inContact

These are all the companies that inContact has invested in. inContact has invested 2 companies and its latest investment was ac2 Solutions, Inc. in Jan 2016. ac2 Solutions develops a workforce optimization technology for contact center, back office, e-business, health care and public safety sectors.

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inContact Headquarters

75 W Towne Ridge Pkwy Tower 1

Sandy, Utah84070

801-320-3200

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inContact Summary

ABOUT

Overview

inContact, Inc. (NASDAQ: SAAS) is a developer and provider of on-demand contact center software solution. Founded in 1997 and headquartered in Salt Lake City, Utah with 928 employees, it helps organizations around the globe deliver customer service th...

CEO

inContact's CEO, Paul Jarman, currently has an approval rating of 71%. inContact's primary competitors are Liveops, Genesys & Advanced Call Processing, Inc..

Frequently Asked Questions about inContact

  1. When was inContact founded?

    inContact was founded in 1997
  2. Who is inContact's CEO?

    inContact's CEO is Paul Jarman
  3. How much revenue does inContact generate?

    inContact generates $250M in revenue
  4. How much funding does inContact have?

    inContact has historically raised $105.8M in funding
  1. Where is inContact's headquarters?

    inContact's headquarters is in Sandy Utah, USA
  2. How many employees does inContact have?

    inContact has 1,000 employees
  3. What sector does inContact operate in?

    inContact is in IT Services, Internet Software, Systems Software
  4. Who are inContact's competitors?

    inContact's top competitors are Liveops, Genesys, Advanced Call Processing, Inc.