SYKES

SYKES is a business process outsourcing company that provides inbound customer engagement services for businesses. Read more

5,594 Followers on Owler
5,594 Followers on Owler
5,594 Followers on Owler
5,594 Followers on Owler

SYKES

SYKES is a business process outsourcing company that provides inbound customer engagement services for businesses. Read more

Charles E. Sykes's photo - President & CEO of SYKES

President & CEO

Charles E. Sykes

CEO Approval Rating

87/100

Founded:

1977

Status:

PublicIndependent CompanyNYSESYKE

SYKES TOP COMPETITORS OR ALTERNATIVES

RANK

COMPANY

CEO

CEO RATING

EMPLOYEES

FUNDING

REVENUE

Missing a competitor? Contribute!

[24]7.ai is SYKES's #1 competitor. [24]7.ai was founded in San Jose, California} in 2000. [24]7.ai operates in the Internet Software industry. Compared to SYKES, [24]7.ai generates $1.5B less revenue.

Alorica is one of SYKES's top competitors. Alorica was founded in 1999 in Irvine, California. Like SYKES, Alorica also competes in the Outsourcing industry. Alorica generates $643M more revenue than SYKES.

Arise is a top competitor of SYKES. Arise was founded in 1994, and is headquartered in Miramar, Florida. Like SYKES, Arise also operates in the IT Services industry. Arise generates $1.7B less revenue vs. SYKES.

Weigh-in!

Help the Owler community know more

Competitor - 1/1

Is iQor a competitor of SYKES?

SYKES Quarterly and Annual Revenue

Trailing 12-Months Trend (TTM)

Annual Revenue

$1.8B

SYKES's revenue is the ranked 4th among it's top 10 competitors. The top 10 competitors average 3B. Over the last four quarters, SYKES's revenue has grown by 9.8%. Specifically, in Q1 2021's revenue was $457.9M; in Q4 2020, it was $450.5M; in Q3 2020, it was $431.7M; in Q2 2020, SYKES's revenue was $416.8M.

SYKES Acquisitions

COMPANY ACQUIRED
ACQUISITION DATE
AMOUNT
DESCRIPTION
Symphony Ventures Limited

Oct 2018

Source »
undisclosed
Symphony provides robotic process automation, artificial intelligence and impact sourcing solutions for enterprises.
Clear Link Technologies, LLC

Mar 2016

Source »
$207M
Clearlink is an advertising and marketing company that specializes in content marketing, campaign execution and optimization services.
Qelp

Aug 2015

Source »
$9.7M
Qelp is a provider of online selfservice and call center software for smartphones.

-

ICT Group, Inc.

Oct 2009

Source »
$263M
-

These are all the companies that SYKES has acquired. SYKES has acquired 4 companies and its latest acquisition was Symphony Ventures Limited in Oct 2018. Symphony provides robotic process automation, artificial intelligence and impact sourcing solutions for enterprises.

SYKES Funding History

No recent funding data found related to SYKES

SYKES Investments

No recent investments found related to SYKES

These are all the companies that SYKES has invested in. SYKES has invested 4 companies and its latest investment was Symphony Ventures Limited in Oct 2018. Symphony provides robotic process automation, artificial intelligence and impact sourcing solutions for enterprises.

SYKES News

March 9, 2021HrNxt

SYKES opens 4th Centre in Hyderabad, plans to hire hundreds

Global digital marketing and customer service outsourcer SYKES opened its fourth centre in Hyderabad.... See more »
March 5, 2021MarketScreener

Celebrating International Women's Day 2021 at SYKES

(marketscreener.com) As we recognize International Women's Day, we celebrate the many women who make ... See more »
February 25, 2021MarketScreener

Cloud Contact Platforms, the Beginning of the Journey That Gets You One Step Closer

(marketscreener.com) Five years ago, we were easily amazed by automated IVRs that resolved relatively... See more »
February 23, 2021Benzinga

Sykes Enterprises, Incorporated Issues Notice of Release for Fourth-Quarter & Full-Year 2020 Financial Results

TAMPA, Fla., Feb. 23, 2021 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the "Compa... See more »
February 19, 2021CompanyNews HQ

SYKES Joins Tent Partnership for Refugees Initiative | SYKES

SYKES is thrilled to announce it has joined a new impact sourcing initiative spearheaded by the Tent ... See more »
February 3, 2021Finance Colombia

Sykes Launches AI Powered English Language Evaluator For CX Recruitment

Global contact center outsourcer Sykes has developed an artificial intelligence (AI) powered recruitm... See more »

SYKES Blogs

September 29, 2020Sykes Blog

Celebrating Global Diversity Month: Stories of Women From SYKES

SYKES is celebrating Global Diversity Month with a special tribute to the women of SYKES. In this sel... See more »
September 28, 2020Sykes Blog

Gen Z Is Defining Digital Banking.FinTech Is Listening

Gen Zers are the true digital natives. From streaming to sharing, those between the ages 18 to 24 exp... See more »
July 28, 2020Sykes Blog

4 Ways to Elevate Support for Internet of Things Users

The Internet of Things (IoT) harnesses the power of connectivity through the devices we use every day... See more »
June 29, 2020Sykes Blog

Can IoT and Smart Speakers Be Used for Customer Service?

In 2019, an estimated 144.3 million smart speakers were shipped globally. In addition, consumers orde... See more »
April 29, 2020Sykes Blog

Transform Triage Tactics into a Long-Term Strategy

With the end of COVID-19 still uncertain, learn the value of transitioning your workers who are curre... See more »
April 29, 2020Sykes Blog

Four Critical Questions Chief Customer Officers Should Ask

As global business shift operations due to COVID-19, customer care leaders face several challenges, e... See more »
April 7, 2020Sykes Blog

Messages on COVID-19 from CEO Chuck Sykes

In the midst of this global situation, most enterprises, communities and people are adopting a “new n... See more »

SYKES Press Releases

January 8, 2019StreetInsider

Sykes Enterprises, Incorporated to Webcast Fourth-Quarter 2018 Financial Results

Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ: SYKE), a leading provider of mult... See more »
November 5, 2018StreetInsider

Sykes Enterprises, Incorporated Issues Notice of Release for Third-Quarter 2018 Financial Results

TAMPA, Fla., Nov. 05, 2018 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the “Compa... See more »
May 7, 2018EconoTimes

Sykes Enterprises, Incorporated Issues Notice of Release of First-Quarter 2018 Financial Results

Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ:SYKE), a leading provider of multi... See more »
August 6, 2017streetinsider

Sykes Enterprises, Incorporated Issues Notice of Release of Second-Quarter 2017 Financial Results

Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ: SYKE), a global business process ... See more »
July 17, 2017GlobalNewswire

Sykes Enterprises, Incorporated to Webcast Second-Quarter 2017 Financial Results

TAMPA, Fla., July 17, 2017 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the "Compa... See more »
July 17, 2017StreetInsider

Sykes Enterprises, Incorporated to Webcast Second-Quarter 2017 Financial Results

Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ: SYKE), a global business process ... See more »
July 17, 2017econotimes

Sykes Enterprises, Incorporated to Webcast Second-Quarter 2017 Financial Results

Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ:SYKE), a global business process o... See more »

SYKES Videos

Social Media

SYKES Headquarters

400 North Ashley Drive

Tampa, Florida33602

1-813-274-1000

Driving Directions »

Trending Companies

SYKES Summary

ABOUT

Overview

SYKES Enterprises, Inc. (NASDAQ: SYKE) provides customer contact management solutions and services in the business process outsourcing (BPO) arena. It was founded by John H. Sykes in 1977 and headquartered in Tampa, Florida. It has 50,450 employees in...

CEO

SYKES's President & CEO, Charles E. Sykes, currently has an approval rating of 87%. SYKES's primary competitors are [24]7.ai, Alorica & Arise.

Website

sykes.com

Frequently Asked Questions about SYKES

  1. When was SYKES founded?

    SYKES was founded in 1977
  2. Who is SYKES's CEO?

    SYKES's CEO is Charles E. Sykes
  3. How much revenue does SYKES generate?

    SYKES generates $1.8B in revenue
  4. How much funding does SYKES have?

    SYKES has historically raised $0 in funding
  1. Where is SYKES's headquarters?

    SYKES's headquarters is in Tampa Florida, USA
  2. How many employees does SYKES have?

    SYKES has 51,600 employees
  3. What sector does SYKES operate in?

    SYKES is in IT Services, Outsourcing, Digital Marketing
  4. Who are SYKES's competitors?

    SYKES's top competitors are [24]7.ai, Alorica, Arise