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Sitel

SITEL provides telemarketing and business process outsourcing services for call centers to increase their sales and revenue. Read more

6,430 Followers on Owler
6,430 Followers on Owler
6,430 Followers on Owler
6,430 Followers on Owler

Sitel

SITEL provides telemarketing and business process outsourcing services for call centers to increase their sales and revenue. Read more

Laurent Uberti's photo - President & CEO of Sitel

President & CEO

Laurent Uberti

CEO Approval Rating

55/100

Founded:

1985

Status:

PrivateIndependent Company

SIC Code:

7371 NAICS listing »

Website:

Est. Annual Revenue
Est. Employees
Sector
IT Services
Outsourcing
Headquarters

SITEL TOP COMPETITORS OR ALTERNATIVES

RANK

COMPANY

CEO

CEO RATING

EMPLOYEES

FUNDING

REVENUE

Missing a competitor? Contribute!

The top 10 competitors in Sitel's competitive set are Sutherland, Concentrix, Bertelsmann, Transcom WorldWide AB, SYKES, TTEC, Alorica, Sopra Steria, Teleperformance, Bain & Company. Together they have raised over 2.4B between their estimated 2.2M employees. Sitel's revenue is the ranked 10th among it's top 10 competitors. The top 10 competitors average 3.8B. Sitel has 78,750 employees and is ranked 8th among it's top 10 competitors. The top 10 competitors average 89,220.

Sutherland is one of Sitel's top competitors. Sutherland is a Private company that was founded in Pittsford, New York in 1986. Sutherland is in the IT Consulting field. Sutherland has 40,750 fewer employees vs. Sitel.

Concentrix is perceived as one of Sitel's biggest rivals. Concentrix was founded in 2004 in Fremont, California. Concentrix competes in the Data Processing Services industry. Concentrix generates $2.9B more revenue than Sitel.

Bertelsmann is a top competitor of Sitel. Bertelsmann's headquarters is in Gütersloh, North Rhine-Westphalia, and was founded in 1835. Bertelsmann competes in the Publishing field. Bertelsmann generates 1,180% of Sitel's revenue.

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Trending News for Sitel and Sitel's Competitors

May 15, 2021

BW BUSINESSWORLD

Tech Mahindra Appoints Meghna Hareendran As Wellness Officer

As India reels under the impact of the deadly second wave of coronavirus infection, hospitals in seve... See more »

May 15, 2021

DQChannels

Tech Mahindra Opens Unit for Corona Patients in its Pune Facility

Tech Mahindra has announced the opening of a Corona patients care unit in its Hinjewadi, Pune facilit... See more »

Sitel Acquisitions

No recent acquisitions found related to Sitel

Sitel Funding History

No recent funding data found related to Sitel

Sitel Investments

No recent investments found related to Sitel

Sitel News

February 27, 2021The Manila Times

Sitel Group appoints VP for Human Resources PHANZ

SITEL Group, a global leader in end-to-end customer experience (CX) products and solutions, announced... See more »
February 26, 2021Inside Indiana Business

Sitel Group in Fishers to Hire 150 Employees

Fishers-based Sitel Group, a provider of customer experience products and solutions, is planning to h... See more »
February 22, 2021Markets Insider

Sitel Group to Provide Jobs to Displaced Venezuelans Through Impact Sourcing Partnership

MIAMI, Feb. 22, 2021 /PRNewswire/ -- Sitel Group®, a global leader in end-to-end customer experience ... See more »
February 22, 2021TMCnet

Sitel Group Joins BPO Organizations to Support Venezuelan Refugees

Sitel Group has joined Tent and other companies to provide employment opportunities to Venezuelan ref... See more »
February 17, 2021Markets Insider

Sitel Group Recognized on the Best of The Global Outsourcing 100 List by IAOP for 15th Consecutive Year

MIAMI, Feb. 17, 2021 /PRNewswire/ -- Sitel Group®, a global leader in end-to-end customer experience ... See more »
December 2, 2020Martech Series

Sitel Colombia to Open State-of-the-Art MAXhub, a Reimagined Contact Center

Sitel Group, a global leader in end-to-end customer experience (CX) products and solutions, announced... See more »
December 2, 2020Finance Colombia

Sitel Announces Hybrid Contact Center Coworking Space In Barranquilla, Colombia

Sitel is adding Barranquilla to Bogotá and Cali as the third Colombian city where the customer experi... See more »

Sitel Blogs

December 2, 2020Sitel Blog

Sitel Group® Gives Back: 4 Ways We Make an Impact in Our Communities

WORK TOGETHER TO MAKE AN IMPACT. The post Sitel Group® Gives Back: 4 Ways We Make an Impact in Our Co... See more »
November 24, 2020Sitel Blog

Click with Confidence: 4 Ways to Recognize & Avoid Recruitment Scams

As a security professional, I am armed with tools to help keep our organization protected from online... See more »
November 19, 2020Sitel Blog

How to Build Innovative Relationships with your Service Providers

At this year’s EmpowerCX, Sitel Group CEO - Americas Mike Small sat down with Everest Group CEO and f... See more »
November 17, 2020Sitel Blog

Come Just as You Are – Dare to Be Different at Sitel Group®

BE BOLD, BE YOU. The post Come Just as You Are – Dare to Be Different at Sitel Group® appeared ... See more »
November 12, 2020Sitel Blog

An Invitation to Innovate

To unlock innovation an organization should begin by transforming its mindset and changing its percep... See more »
November 11, 2020Sitel Blog

Empowering our People to Grow Their Career

GROW AS YOU GO. The post Empowering our People to Grow Their Career appeared first on Sitel Group.... See more »
November 10, 2020Sitel Blog

Honoring our Sitel® Heroes on Veterans Day

Our Listen to Lead & Learn series brings together members of the Sitel Group® community to drive... See more »

Sitel Press Releases

July 6, 2020PR Newswire

Sitel Group Report Reveals Customer Experience Reigns As Brand Loyalty Driver Through the Pandemic

MIAMI, July 6, 2020 /PRNewswire/ -- Prior to COVID-19, just over half (54%) of consumers reported hav... See more »
March 3, 2020StreetInsider

Sitel Group and Learning Tribes Bring Home 2 Gold, 1 Bronze 2020 Stevie® Awards

MIAMI, March 3, 2020 /PRNewswire/ --Â Sitel Group, a...... See more »
January 17, 2020PR Newswire

Sitel Group and Learning Tribes Named Finalists In Three 2020 Stevie® Awards

MIAMI, Jan. 17, 2020 /PRNewswire/ -- Sitel Group, a leading global customer experience management pro... See more »
October 30, 2019PR Newswire

Sitel Group Keynotes, Sponsors CallMiner's LISTEN 2019 Event for Second Consecutive Year

MIAMI, Oct. 30, 2019 /PRNewswire/ -- Sitel Group, one of the largest customer experience (CX) managem... See more »
October 29, 2019PR Newswire

Sitel Group Wins Frost & Sullivan Customer Contact West CC Award Second Consecutive Year

MIAMI, Oct. 29, 2019 /PRNewswire/ -- Sitel Group, one of the largest customer experience (CX) managem... See more »
October 1, 2019GlobalNewswire

Substantial Improvements in Agent Performance and Customer Insights Drive Expanded Partnership Between CallMiner and Sitel Group

Sitel Insights leverages CallMiner's AI-fueled interaction analytics to provide customer experience a... See more »
September 12, 2019PR Newswire

Sitel to Hire 1,500 Associates in North America During Annual National Hiring Week

MIAMI, Sept. 12, 2019 /PRNewswire/ -- Sitel Group, a leading global customer experience management co... See more »

Sitel Videos

April 19, 2021Sitel Youtube Channel

"Kada Hakbang, Kabarkada | Keanne, a former hotelier turned BPO manager" on YOUTUBE

See more »
March 26, 2021Sitel Youtube Channel

"5 Chat Live Skillsets to Improve Digital CX | Future of Experience" on YOUTUBE

See more »
March 5, 2021Sitel Youtube Channel

"MAXIMIZE YOUR EXPERIENCE | Our New Employee Promise" on YOUTUBE

See more »
February 24, 2021Sitel Youtube Channel

"PIE WITH PEOPLE - Behind the Scenes" on YOUTUBE

See more »
February 3, 2021Sitel Youtube Channel

"The Keys to Lifelong Learning" on YOUTUBE

See more »
February 3, 2021Sitel Youtube Channel

"SMART Goals - How to write and achieve them" on YOUTUBE

See more »
February 3, 2021Sitel Youtube Channel

"Thriving in the Workplace | Live" on YOUTUBE

See more »

Social Media

Sitel Headquarters

600 Brickell Avenue Suite 3200

Miami, Florida33131

866-957-7485

Driving Directions »

Trending Companies

Sitel Summary

ABOUT

Overview

SITEL Corporation provides telemarketing and business process outsourcing services for call centers to increase their sales and revenue. Founded in 1985 and headquartered in Nashville , Tennessee with a call center facility in Oak Ridge, Tennessee. Wi...

CEO

Sitel's President & CEO, Laurent Uberti, currently has an approval rating of 55%. Sitel's primary competitors are Sutherland, Concentrix & Bertelsmann.

Website

sitel.com

Frequently Asked Questions about Sitel

  1. When was Sitel founded?

    Sitel was founded in 1985

  2. Who is Sitel's CEO?

    Sitel's CEO is Laurent Uberti

  3. How much revenue does Sitel generate?

    Sitel generates $1.8B in revenue

  4. How much funding does Sitel have?

    Sitel has historically raised $0 in funding

  1. Where is Sitel's headquarters?

    Sitel's headquarters is in Miami Florida, USA

  2. How many employees does Sitel have?

    Sitel has 78,750 employees

  3. What sector does Sitel operate in?

    Sitel is in IT Services, Outsourcing

  4. Who are Sitel's competitors?

    Sitel's top competitors are Sutherland, Concentrix, Bertelsmann
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