Jacada

Jacada provides unified process optimization, customer support and contact center solutions for retail, banking, healthcare and insurance industries. Read more

2,985 Followers on Owler
2,985 Followers on Owler
2,985 Followers on Owler
2,985 Followers on Owler

Jacada

Jacada provides unified process optimization, customer support and contact center solutions for retail, banking, healthcare and insurance industries. Read more

Yochai Rozenblat's photo - CEO of Jacada

CEO

Yochai Rozenblat

CEO Approval Rating

77/100

Founded:

1990

Status:

PrivateIndependent Company

JACADA TOP COMPETITORS OR ALTERNATIVES

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UiPath is seen as one of Jacada's top competitors. UiPath was founded in New York, New York} in 2005. UiPath is in the Application Software industry. Compared to Jacada, UiPath generates $592.4M more revenue.

Automation Anywhere is Jacada's #2 competitor. Automation Anywhere was founded in 2003, and its headquarters is in San Jose, California. Automation Anywhere competes in the Systems Software industry. Automation Anywhere has 2,340 more employees than Jacada.

IPsoft is Jacada's #3 rival. IPsoft is headquartered in New York, New York, and was founded in 1998. Like Jacada, IPsoft also competes in the IT Services industry. IPsoft generates 5,036% the revenue of Jacada.

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Growth Score - 1/1

Is $15.3M a good estimate for Jacada's revenue?

Jacada Acquisitions

No recent acquisitions found related to Jacada

Jacada Funding History

Since Jacada was founded in 1990, it has participated in 2 rounds of funding. In total Jacada has raised $4.5M. Jacada's last funding round was on Jan 2018 for a total of $4.5M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Equity
Jan 2018
$4.5M

Israel Growth Partners

Equity
Oct 2016
--

Since Jacada was founded in 1990, it has participated in 2 rounds of funding. In total Jacada has raised $4.5M. Jacada's last funding round was on Jan 2018 for a total of $4.5M

Jacada Investments

No recent investments found related to Jacada

Jacada News

July 30, 2020FinanzNachrichten

UPDATE -- Jacada is Recognized for a Second Consecutive Year in Gartner's Magic Quadrant for Robotic Process Automation

Another Call Center Automation milestone for Jacada having received placement in two Gartner Magic Qu... See more »
July 23, 2020FE Investegate

Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner

1:15 PM: Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner... See more »
April 16, 2020Martech Series

Jacada Named a Major Contender in the Everest Group PEAK Matrix for IVA 2020

Jacada is one of only two vendors to be included in the Everest Group Peak Matrix assessments for bot... See more »
April 8, 2020TMCnet

Jacada Offers Free Customer Service Automation Solutions During COVID-19 Pandemic

Remote working is at an all-time high. In the call center, agents working from home are still expecte... See more »
February 24, 2020FinanzNachrichten

Jacada Positioned in 2020 Gartner Magic Quadrant for Workforce Engagement Management Report

Technologies that help drive engagement through interaction assistance (such as next best action, uni... See more »
February 13, 2020Martech Series

Jacada Broadens Hyperautomation and Actionable Intelligence with Interact 12 Release

Jacada Inc., a global leader in customer service automation software, announces the recent release of... See more »

Jacada Blogs

March 22, 2021Jacada Blog

Assist Agents in Real-time Using Speech Analytics and Desktop Automation

Contact Center Automation Demo Series Make Every Agent Your Best Agent With Real-time Speech Analytic... See more »
March 11, 2021Jacada Blog

4 Ways Knowledge Management Is Failing Your Call Center

For most contact centers, stepping into the digital age has meant heavily investing in knowledge mana... See more »
March 4, 2021Jacada Blog

8 Ways to Assist Contact Center Agents With AI & RPA

The contact center has seen enormous change over the past several years. Customers have more points o... See more »
March 1, 2021Jacada Blog

Wake Up, Its Time to Rethink Your Agent Assist Strategy

An Open Letter to Management We need to talk. About how you're supporting us. Or not supporting us. A... See more »
March 1, 2021Jacada Blog

4 Types of Complex Interactions Agent Assist is Awesome For

Contact center agents are increasingly asked to take on more complex and difficult work, especially a... See more »
February 26, 2021Jacada Blog

Rescue the Modern Contact Center With Best of Breed AI & RPA

CEO Q&As Followed by Live CX Automation Demos Rescue the Modern Contact Center With Best of Breed AI ... See more »
February 23, 2021Jacada Blog

New Hire - Research and Development

Project Tracker Get agile with us! Plan, track, of see what to work on today...head on over to JIRA ... See more »

Jacada Press Releases

January 16, 2019streetinsider

Jacada Announces Planned Deregistration with, and Suspension of Reporting to, SEC

HERZLIYA, Israel, Jan. 16, 2019 (GLOBE NEWSWIRE) -- Jacada Ltd. (OTCQB: JCDAF) (“Jacada” or the “Comp... See more »
January 14, 2019StreetInsider

Jacada Recognized by Ovum Among Top 10 RPA Vendors

Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations an... See more »
April 12, 2018GlobalNewswire

Jacada Visual IVR Chosen by Leading Global Insurance and Financial Services Provider for its Canadian Operation

New Autonomous CX deployment set to boost self-service experience and contact center efficiency in mu... See more »
January 9, 2018GlobalNewswire

Jacada Receives $4.5 Million Investment to Accelerate Delivery of Customer Service Automation Solutions

Investors show confidence in Jacada customer service automation vision... See more »
July 27, 2017GlobalNewswire

Jacada Visual IVR Subscription Extension Ordered by Leading Global Technology Company

Fortune 50 technology customer grants additional 2 year extension of Visual IVR in 4 business units... See more »
July 16, 2017StreetInsider

Jacada Wins Omni Channel Provider of the Year Excellence Award

Jacada, LTD. (OTC Markets: JCDAF), a leading global provider of customer service technology designed ... See more »
June 5, 2017Marketwired

Jacada Wins ICMI Best New Technology Solution Award

2017 ICMI Global Contact Center Award Presented for Jacada Contact Hub... See more »

Jacada Videos

Social Media

Jacada Headquarters

1005 Crestline Parkway

Atlanta, Georgia30328

770-730-9300

Driving Directions »

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Jacada Summary

ABOUT

Overview

Jacada provides unified process optimization, customer support and contact center solutions for retail, banking, healthcare and insurance industries. Jacada was founded in 1990. Jacada's headquarters is located in Atlanta, Georgia, USA 30328. It has r...

CEO

Jacada's CEO, Yochai Rozenblat, currently has an approval rating of 77%. Jacada's primary competitors are UiPath, Automation Anywhere & IPsoft.

Website

jacada.com

Frequently Asked Questions about Jacada

  1. When was Jacada founded?

    Jacada was founded in 1990
  2. Who is Jacada's CEO?

    Jacada's CEO is Yochai Rozenblat
  3. How much revenue does Jacada generate?

    Jacada generates $15.3M in revenue
  4. How much funding does Jacada have?

    Jacada has historically raised $4.5M in funding
  1. Where is Jacada's headquarters?

    Jacada's headquarters is in Atlanta Georgia, USA
  2. How many employees does Jacada have?

    Jacada has 160 employees
  3. What sector does Jacada operate in?

    Jacada is in IT Services
  4. Who are Jacada's competitors?

    Jacada's top competitors are UiPath, Automation Anywhere, IPsoft