NICE inContact: NICE Partners with First Orion for Branded Calling and Call Authentication

The scourge of unauthorized robocalls has led to an epidemic of consumers who simply don't pick up calls, fearing they'll be pitched an extended car warranty or a scam originating overseas. For legitimate companies that use the telephone to reach out to customers, illegal robocalling presents a challenge. Increasingly, companies are turning to technology partners that help them clearly broadcast their identities in outbound calls.