Welcome Commerce

Welcome is a cloud-based platform that allows shoppers to chat directly with retailers and brands. Read more

Ken Naumann's photo - CEO of Welcome Commerce

CEO

Ken Naumann

CEO Approval Rating

56/100

Founded:

2011

Status:

PrivateSubsidiary of Salsify, Inc.

WELCOME COMMERCE TOP COMPETITORS OR ALTERNATIVES

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COMPANY

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CEO RATING

EMPLOYEES

FUNDING

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iAdvize is one of Welcome Commerce's top rivals. iAdvize was founded in London, England} in 2010. iAdvize is in the Artificial Intelligence (AI) industry. Compared to Welcome Commerce, iAdvize generates $2.5M more revenue.

HERO is Welcome Commerce's #2 competitor. HERO was founded in 2015, and is headquartered in London, England. Like Welcome Commerce, HERO also competes in the Application Software space. HERO generates $2M less revenue vs. Welcome Commerce.

Dealer Inspire, Inc. is a top competitor of Welcome Commerce. Dealer Inspire, Inc.'s headquarters is in Naperville, Illinois, and was founded in 2012. Dealer Inspire, Inc. competes in the Automotive, Parts and Services Retail industry. Dealer Inspire, Inc. generates 1,025% of Welcome Commerce's revenue.

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Growth Score - 1/1

Is $4M a good estimate for Welcome Commerce's revenue?

Welcome Commerce Acquisitions

No recent acquisitions found related to Welcome Commerce

Welcome Commerce Funding History

Since Welcome Commerce was founded in 2011, it has participated in 6 rounds of funding. In total Welcome Commerce has raised $23.2M. Welcome Commerce's last funding round was on Nov 2017 for a total of $2.7M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Equity
Nov 2017
$2.7M

Firstmark Capital

Series B
Aug 2015
$11.2M
Series A
Mar 2014
$6M
Debt
May 2013
$1.3M
-
Seed
Dec 2011
$2M

Since Welcome Commerce was founded in 2011, it has participated in 6 rounds of funding. In total Welcome Commerce has raised $23.2M. Welcome Commerce's last funding round was on Nov 2017 for a total of $2.7M

Welcome Commerce Investments

No recent investments found related to Welcome Commerce

Welcome Commerce News

August 13, 2015WSJ VENTUREWIRE

Messaging Startup ChatID Scores $11.2 Million for Customer Service

Many of us prefer to text rather than talk, and businesses are increasingly using instant messaging t... See more »
August 13, 2015FINSMEs

ChatID Raises $11.23M in Series B Funding

ChatID, a NYC-based platform that facilitates the...... See more »
November 12, 2014THE GREEN SHEET

ChatID appoints Mark Riggs as COO -- 10:14:42(CST)11-12-2014

New York, Nov. 12, 2014 -- ChatID, a SaaS platform enabling communication between brands, retailers, ... See more »
April 17, 2014CITYBIZLIST

ChatID Raises $4.8 Million

ChatID Inc. has raised $4.8 million, or 80% of a $6 million equity offering, from 25 investors, accor... See more »

Welcome Commerce Blogs

November 28, 2017Welcome Commerce Blog

Conversational Commerce is the Present and the Future.

The way in which we engage must change, because the way people consume content and want to communicat... See more »
October 10, 2017Welcome Commerce Blog

Chatbots: Friend or Foe?

Chatbots are becoming the largest part of our everyday interaction with our favorite brands. But how ... See more »
September 14, 2017Welcome Commerce Blog

How to Create Effective Customer Support Teams

Does your customer lifetime value keep you at night? Find out if you're under-utilizing your customer... See more »
August 21, 2017Welcome Commerce Blog

The Proactive Customer Support Revolution

Consumers are impatient. It's imperative to your brand that you customer support is proactive, and no... See more »
July 19, 2017Welcome Commerce Blog

How to deliver a specialty-like experience at Walmart scale

Focusing on three inputs of the Walmart Customer Value Index: Have It, Find It, and Display It, Dan H... See more »
June 21, 2017Welcome Commerce Blog

How to Eliminate the Friction in Customer Service

Customers demand that their questions and issues be resolved instantly. That is no exaggeration. Cust... See more »
May 14, 2017Welcome Commerce Blog

What Do Shoppers Want to Know?

We mined our chat transcripts to give you top tips on how to improve your product description pages, ... See more »

Welcome Commerce Press Releases

November 24, 2015PR NEWSWIRE

ChatID Attracts Top Talent from Apple and Macy's

NEW YORK, Nov. 23, 2015 /PRNewswire/ -- ChatID announces two senior level hires to lead Product and C... See more »
May 7, 2015PR NEWSWIRE

ChatID enables retailers to incorporate brand product experts

NEW YORK, May 7, 2015 /PRNewswire/ -- Consumers are now able to connect directly with authentic brand... See more »
November 12, 2014PR NEWSWIRE

ChatID Expands Team, Appoints New COO

NEW YORK, Nov. 12, 2014 /PRNewswire/ -- ChatID, a SaaS platform enabling communication between brands... See more »

Welcome Commerce Videos

May 12, 2016ChatID Vimeo Channel

"2153279" on VIMEO

Cast: ChatID... See more »

Social Media

Welcome Commerce Headquarters

98 San Jacinto Boulevard Suite 400

Austin, Texas78701

Driving Directions »

Trending Companies

Welcome Commerce Summary

ABOUT

Overview

Welcome is a cloud-based platform that allows shoppers to chat directly with retailers and brands. Welcome Commerce was founded in 2011. Welcome Commerce's headquarters is located in Austin, Texas, USA 78701. It has raised 23.2M in 6 rounds. The lates...

CEO

Welcome Commerce's CEO, Ken Naumann, currently has an approval rating of 56%. Welcome Commerce's primary competitors are iAdvize, HERO & Dealer Inspire, Inc..

Frequently Asked Questions about Welcome Commerce

  1. When was Welcome Commerce founded?

    Welcome Commerce was founded in 2011
  2. Who is Welcome Commerce's CEO?

    Welcome Commerce's CEO is Ken Naumann
  3. How much revenue does Welcome Commerce generate?

    Welcome Commerce generates $4M in revenue
  4. How much funding does Welcome Commerce have?

    Welcome Commerce has historically raised $23.2M in funding
  1. Where is Welcome Commerce's headquarters?

    Welcome Commerce's headquarters is in Austin Texas, USA
  2. How many employees does Welcome Commerce have?

    Welcome Commerce has 40 employees
  3. What sector does Welcome Commerce operate in?

    Welcome Commerce is in Application Software
  4. Who are Welcome Commerce's competitors?

    Welcome Commerce's top competitors are iAdvize, HERO, Dealer Inspire, Inc.