Source: ZenDesk Blog

ZenDesk Blog Customer relationship management: a guide

Over the past 30 years, the term customer relationship management (CRM) has evolved with the times-what was once seen as a tool designed to provide visibility into a company's sales pipeline has morphed into something much more powerful. At its heart, CRM is about managing current and potential customer relationships by collecting and analyzing data. [...]

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Mikkel Svane's photo - Co-Founder & CEO of Zendesk

Co-Founder & CEO

Mikkel Svane

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Zendesk develops customer service software and support ticketing system for businesses.

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