Yelp said on Tuesday that it's working on deploying AI-powered "voice agents" to help service providers and restaurants handle calls, answer basic questions, and accomplish tasks like adding a customer to a restaurant waitlist. Yelp says its agents don't require a complicated setup or API integrations, and can draw from existing metadata along with data [...]
Yelp is a California-based online platform that publishes user reviews and recommendations on service providers in areas such as restaurants, beauty salons and contractors.