ITIL Service Strategy Should Be Your First Thought As Information Technology Infrastructure Library (ITIL) has grown in popularity in government and private industry since the 1990's here in the US, one would think that Service Strategy would be the phase of the service lifecycle that gained equal attention or more than the other service lifecycle [...]The post Why ITIL Service Strategy Deserves More Attention appeared first on XA Systems, LLC | ITSM Training, Certification & Consulting .
