Workflex: Cincinnati call center startup acquired by public company

A Cincinnati startup that helps call centers match staffing supply with demand was acquired by a publicly traded New Jersey tech company. WorkFlex, which has raised $4.5 million in venture capital locally, was acquired Oct. 11 by Hoboken, N.J.-based Nice (Nasdaq: NICE). Terms of the acquisition were not disclosed. WorkFlex is a first-of-its-kind automated suite that can adjust call center schedules as needed to match supply with demand in near real time to make sure staffing levels are optimized...