wise.io Blog 1to1 Media: 2015 Customer Champion winner Sean Rivers, Republic Wireless

Wise.io customer, Sean Rivers,  director of Operations Technology at Republic Wireless, profiled on what makes him a customer champion. Sean touches on how Machine Learning helps the internal triage team read and coordinate every request so they can adequately prioritize the influx of tickets and make suggestions as to which tickets might benefit from an Expert Customer’s insight. The post 1to1 Media: 2015 Customer Champion winner Sean Rivers, Republic Wireless first appeared on wise.