Dear Clients,Did you know that customer retention can increase by over 25% just by adding a personal touch to your marketing? Or that an increase of just 5% in customer retention can increase profits by 25% or more? This means that a 25% increase in retention means more than double the profit! A personal touch to marketing can include many things, such as relevant and timely content on a regular blog, social media shares about company achievements, or anything of that sort that shows you have a hands on role in promoting your company and product. But perhaps the most overlooked of these is direct contact. A client who is thinking of moving to another solution may feel disenfranchised if the only email or contact he gets from his reseller is an automated reminder to pay. This is why we have made some improvements to our front-end page, to help you know when to engage with your clients.Improvements to notificationsautomated notifications of payments duenotification of overdue invoices
