West-Com Blog How Patient Flow Delays Are Hurting the Clinic Environment - And What Leaders Can Do to Solve It

Delivering exceptional healthcare relies on seamless patient flow. Yet, a 2024 Jotform study reports 62.7% of Americans say that sitting in the waiting room is the most time-consuming part of visiting the doctor - and a third of patients start "losing their cool" after just 15 minutes. While the need to improve patient flow is clear, many leaders are unsure how to tackle such a broad issue with an abundance of options and contributing factors. Here, we break down four opportunities to help you move in the right direction. Cultivate a Culture of Accountability The culture of any clinic significantly impacts care quality and reputation. Patients will quickly pick up on the staff dynamic, then form opinions on the level of care they expect to receive. Studies have shown a positive correlation between a strong staff culture and improved clinical outcomes, demonstrating the importance of investing in strategies that support high performance and align with the facility's values and mission. By doing so, healthcare organizations can create a culture where staff members thoroughly comprehend and uphold best practices, as well as genuinely enjoy their career and coworkers. This culture of excellence plays a vital role in minimizing disruptions, optimizing patient [...]The post How Patient Flow Delays Are Hurting the Clinic Environment - And What Leaders Can Do to Solve It appeared first on West-Com Nurse Call Systems.