Months ago, VoIPITS published an article detailing the importance of scalable communications. Some key benefits discussed include decreased transition time, cost reduction, market resilience and increased communications efficiency. With VoIP, small businesses need not waste funds paying for unnecessary features or airtime. In fact, when partnered with the cloud, businesses can employ systems as small or large as they want. When thinking about scalability, however, businesses must consider more than just adding and disabling lines or features. How scalable a system is also relies on its accessibility and flexibility. Accessibility When expanding or downsizing a telephone system, accessibility is always an asset. In fact, businesses need fewer lines if their employees can use the system from a variety of sources. The modern workforce spends less...