Vertical Trail Blog Migrating an Enterprise Call Center to the Cloud

A positive customer call center experience requires flexible and reliable contact center technology. Switching to a cloud-based contact center provides cost-effective scalability, increased reliability, and overall improved customer experience. To ensure high uptime, the migration of the cloud center requires a skilled team of software engineers to build out the system in the cloud. At [...]The post Migrating an Enterprise Call Center to the Cloud appeared first on Vertical Trail.