By Joanne Vinton-BullwinkelHead Of Customer Experience Over the last 4 months we have made many changes to the way our support teams work to ensure we are offering the best possible service to our customers. While some of the changes we are making remain a work in progress, the introduction of a technical support team – to work in conjunction with our dedicated helpdesk – has already shown to be of huge benefit to our customers when they are out in the field and need immediate assistance. The team – from left to right; Martyn (‘The Chief’), Lewis (the actual chief) and Tom (the protégé) – are currently working on new and improved installation and ‘how to’ guides that will ... Read More
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