Vendman Blog Customer Satisfaction Survey: Feedback

From Jo Vinton-Bulwinkel Firstly, thank you to those that took part in our Customer Satisfaction Survey in April; your feedback was used as the foundation of a workshop held with the Vendman and Vianet support teams and helped us to highlight the strengths and weaknesses of both teams.  The purpose of the workshop was to draw on these strengths and create a Service Charter (attached), which would ensure a better experience for all our customers and help us to prioritise the significant changes we needed to make to the way we work in order to minimise the weaknesses.   If you have not already completed the survey – or you have more to tell us – you can do so by ... Read More The post Customer Satisfaction Survey: Feedback appeared first on Vendman.