Useresponse: UseResponse

UseResponseUserResponse support suite automates, tracks and organizes support queries and concerns from over 5 different channels. This includes: Chat, Email, Website, Social Networks, Support Widgets, API & 3rd Party Integrations. UserResponse has a simple and intuitive interface that organizes functions and features into upper tabs and side buttons visible and accessible in just one screen including: Hot Topics, Knowledge Base, Ticket Submission, Notifications, Employee and Customer Profile and other key functions. But it also allows the company to organize the interface and arrange it to allow a more efficient workflow through screen navigation and ensuring that the most up-to-date and relevant information to the support team is prioritized for easy access and visibility. It also has a feature for collecting customer feedback and user votes on posted solutions and agent-provided support. Its knowledge base design also improves the online help-desk efficacy through its Similar Topics feature that provide customers options for solutions that are similar or related resulting to less support requests. Performance reports and dashboards are also available to have visibility and manage team performance.UseResponseTwentyPAT Index SORT 1Zendesk 2LiveAgent 3Salesforce Service Cloud 4Help Scout 5NABD System 6Vision Helpdesk 7Desk.com 8Intercom 9Hiver 10HappyFox 11TeamSupport 12ConnectWise Manage 13Teamwork Desk 14Freshdesk 15AzureDesk 16Freshservice 17UseResponse 18Front 19Kayako 20Oracle Service CloudTrendingPAT Index SORT Zendesk LiveAgent Salesforce Service Cloud Help Scout NABD System Vision Helpdesk Desk.com Intercom Hiver HappyFox TeamSupport ConnectWise Manage Teamwork Desk Freshdesk AzureDesk Freshservice UseResponse Front Kayako Oracle Service Cloud GrooveHelp Desk SoftwareMOREHeat Index Zendesk10.25 LiveAgent2.5 Salesforce Service Cloud2.25 Help Scout2.25 NABD System2The Latest Read More0.25KayakoEditor's Picks Kayako Front Freshservice UseResponseGo To Help Desk SoftwareYou may also live to read, Top Free and Open Source Customer Relationship Management (CRM) Software,Best Small Business CRM Software, Top Free Helpdesk Software, Top Mobile CRM Software , and Top iOS Mobile CRM Applications for iphone and ipad.The post UseResponse appeared first on Predictive Analytics Today.