Tresbu Blog How to Implement Effective Employee Self-Service

It's no secret that HR departments spend a considerable chunk of time fielding employee questions, filling out forms, and processing paperwork. Employees, in turn, grow increasingly frustrated with the process and its lack of transparency. To address those problems, HR leaders across the spectrum are turning to employee self-service portals. An employee self-service portal offers employees the opportunity to digitally perform a range of tasks the typical HR rep would normally handle, such as updating benefits information, submitting time-off requests, accessing answers to common questions, and more - all in a unified, user-friendly interface. The resulting time and cost savings, coupled with the enhanced employee experience, can virtually transform the workload of an HR department. Still, the implementation process can present plenty of challenges. Read on to learn how you can sidestep those hurdles and successfully implement employee self-service in your organization. Keep It Easy A user-friendly, intuitive, and attractive service portal is the first step to an effective implementation. Working with IT and your portal provider, make sure your organization's provider offers employees the chance to easily submit routine requests and access the answers they need in a comprehensive knowledge base. A smartphone-friendly portal can also ease the transition. Don't be afraid [...]