Transversal Blog The Comprehensive Guide to Reducing Average Handle Time (AHT)

Average handle time is a key metric in managing contact center effectiveness. We've put together The Comprehensive Guide to Reducing Average Handle Time (AHT) to answer all your AHT questions, from "What is Average Handle Time" to "The Best Ways to Reduce Average Handle Time.If you're looking to learn:What is AHT?Why should I reduce AHT?What are the worst ways to reduce AHT?...then you're in the right place!Featured Image: