Transformify Blog Payments Expert (Remote)

About Transformify (TFY) Transformify (TFY) is a leading workforce management and recruitment software solution trusted by businesses across the globe. As a leading contractor management system for compliantly onboarding, managing, and paying remote teams, contractors, and freelancers, TFY enables companies to operate seamlessly in the global digital economy. Our mission is to streamline every aspect of talent management-from recruitment and e-document signing to cross-border payments and billing automation-by delivering innovative, reliable, and secure technology. As we continue to scale and expand into new markets, we are looking for a seasoned Payments Expert to join our team and help drive the evolution of our payment infrastructure. Why This Is an Excellent Opportunity Impact: Be at the core of a high-growth fintech platform, directly influencing how companies handle payments globally. Innovation: Work with cutting-edge technologies, including integration with leading payment gateways and financial platforms like Revolut, PayPal, Stripe, and Square. Autonomy: Join a fully remote team where your voice is heard, your ideas matter, and your expertise will be highly valued. Growth: Collaborate across departments and learn from top-tier professionals in the fields of finance, compliance, HR tech, and global employment. Key Responsibilities Process and monitor online payments to ensure smooth, secure, and accurate transactions. Support the integration, optimization, and maintenance of diverse payment gateways (local bank transfers, PayPal, Revolut, Stripe, Square, etc.). Handle payment disputes, chargebacks, and customer queries in a timely and professional manner. Proactively monitor transactions for fraud, errors, and compliance risks. Ensure adherence to financial regulations, industry standards, and internal security protocols (PCI DSS, GDPR, etc.). Analyze payment data to identify trends, improve efficiency, and recommend optimizations. Liaise with finance and customer support teams to resolve payment-related issues. Remain up-to-date with fintech innovations and evolving regulatory frameworks. Support other ad hoc tasks related to payments and customer account management. Core Competencies Ethics: Upholds the highest standards of integrity and aligns with TFY's core values. Dependability: Delivers results and remains committed to achieving objectives on time. Teamwork & Collaboration: Communicates openly, respects diverse viewpoints, and contributes to a positive and effective team culture. Professionalism: Treats others with respect, handles pressure tactfully, and demonstrates accountability. Organizational Support: Completes administrative tasks on time and upholds internal processes. Quality Management: Seeks continuous improvement and consistently ensures accuracy. Decision Making: Assesses each situation objectively and makes informed, value-driven decisions. Requirements 5+ years of hands-on experience in payments, banking, or fintech. Proven experience working with payment gateways and resolving transaction issues. Deep understanding of fraud detection, financial security, and regulatory compliance. Prior experience with chargeback management and reconciliation is advantageous. Familiar with PCI DSS, GDPR, and other payment-related standards. Background in working with banks and handling international payments. Solid knowledge of basic accounting and accounting best practices. Strong analytical, problem-solving, and decision-making abilities. Proficiency in Microsoft Office, Google Suite, and financial software/databases. Clear communicator with excellent English writing and verbal communication skills. Proactive, adaptable, and eager to learn new payment technologies. Ability to work independently and collaboratively in a fast-paced, remote environment. Ready to Transform Payments with Us? If you're a fintech expert who thrives in a dynamic and mission-driven environment, we'd love to hear from you. Join TFY to help shape the future of global workforce management.