BY: DEBBIE FREEMAN (SENIOR COMMUNICATIONS CONSULTANT) When your company is going through a big change project, it can be very tough for employees to adapt. TracePoint Consulting is heavily focused on making your employees' experience positive, despite change. TracePoint account executive Chase Hawkins explains how the firm uses a specific methodology to improve the employee experience, also known as the EX. Q: Why is it so important to focus on the employee experience (EX) when work [...]