The McQuaig Institute Blog Rejecting Candidates With Empathy

After a successful round of hiring, you've hopefully found an excellent candidate to two to join your ranks. But what do you do about the applicants who didn't make the cut? Candidate experience has become a somewhat elusive concept in our new remote hiring world but one way to protect it is to consider how you're communicating with candidates. These days everyone acknowledges that candidates need to be kept in the loop throughout the hiring process. Once a decision has been made, however, that communication often stops. Sometimes candidates never hear back from the companies they've just interviewed with and, to no one's surprise, that has a negative impact on both the candidate experience a company is providing and its employer brand. So instead of ignoring unsuccessful candidates, how can you reject them with empathy and understanding instead?