Tim McCleary told everyone in the room to say words that come to mind when thinking about change. Attendees mentioned things like "anxious," "worried," "vulnerable," "overwhelmed," and "excited." All of the words have one thing in common - they are emotionally charged. That is the point McCleary was trying to make with the exercise. People get emotional about change, he says. McCleary is the founder and managing director of The Involvement Practice, a consulting firm that...
