TeleVox Blog 8 Reasons Why You Should Focus on Patient Experience in 2025

Patients have drastically changed their expectations in healthcare. They now demand the same level of convenience, personalization, and quality we receive from a major retail or hospitality brand. Hence, healthcare providers are beginning to rely heavily on technologies like self-service portals, electronic check-ins, automated schedulers, and AI-driven virtual agents to address these growing patient expectations. ...The post 8 Reasons Why You Should Focus on Patient Experience in 2025 appeared first on TeleVox.