SwiftERM Blog HBR - AI: The Secret to a Thriving Ecommerce Business

The Human Element in AI-Driven Ecommerce: Courtesy of The Harvard Business Review Reflecting on the wealth of data and trends presented in this report, one theme emerges clearly: artificial intelligence (AI) is reshaping ecommerce at a remarkable pace. Yet, amidst the statistics and technological advancements, we must not lose sight of the human element at [...]