Source: Surveypal Blog

Surveypal Blog 8 Best Practices for Implementing Text Analytics in Customer Experience Management

Customer feedback is the key to understanding customer satisfaction related to products or services and the overall customer experience (CX). One of the main challenges in customer feedback management is dealing with the quality and quantity of data. Without the right tools, it can be tough to analyze data to reveal relevant insights that can...

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$5.0-25M
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25-100
Tom Toivonen's photo - CEO of Surveypal

CEO

Tom Toivonen

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85/100

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