To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers a snapshot of these educational sessions.A prominent telecommunications service provider became the target of scammers who hijacked the company's customer service number. The company turned to a branded caller identification solution in our portfolio to stop the scammers and prevent reputation damage.Continue reading Tech Talks: Boost answer rates by 25% or more with branded outbound calls at Stratosphere Networks IT Support Blog - Chicago IT Support Technical Support.