SpeechStorm: Genesys Accelerates Omnichannel Self-Service Capabilities with SpeechStorm Acquisition

Leading provider of self-service solutions adds market-ready mobile, web and IVR self-service applications to Genesys Customer Experience PlatformSAN FRANCISCO - December 21, 2015 - Genesys (www.genesys.com), the market leader in omnichannel customer experience (CX) and contact center solutions, today announced the acquisition of SpeechStorm, a leading provider of self-service applications for mobile, web and interactive voice recognition (IVR) channels.