If you asked a group of healthcare professionals why they chose to enter the field, most would say that it’s because they wanted the satisfaction of helping others. Unfortunately, that yearning to serve and heal is often lost in the bustle of real life. As a practice scrambles to meet all of the demands in a day, it is easy to slip into the “herding cattle” mode of care, simply moving patients in and out as quickly as possible.
This leads to frustration not only for doctors but for their patients as well. In fact, confidence in doctors has plummeted frighteningly in recent decades. As of 2012, just 34 percent of U.S. adults say they had “great confidence” in their healthcare professional. Compare this to 76 percent who had confidence in 1966. Throw COVID-19 into the mix, and the situation is not good.
Solutionreach is a Utah-based digital platform that provides services such as patient engagement and clinical communication for the healthcare industry.