Root Cause Analysis (RCA) is your "microscope" to look in depth at your organization, examine what's beneath the surface, and pinpoint the real reasons your organization can't overcome its challenges. Employing a methodical approach and continuously asking "why" uncovers the often complex layers of the problem and find out where they start. RCA helps you see patterns, connect causes and effects and, ultimately, learn and address what's kicking off the "chain of events" that prevent you from achieving and sustaining desired performance.
