We've just completed a new case study for one of our recent (and on-going) client projects. VereQuest has been a client for the past 2 years and, during that time, we've been able to completely rebuild a legacy PHP system that functions as the back-bone of their entire operation.BackgroundA customer experience consulting firm that specializes in the contact center environment, VereQuest has reviewed over half a million customer interactions for major organizations in North America. They tap into customers' experiences - as they are occurring - in a range of interactions from call centers, pre-recorded calls, emails, surveys and interviews. They are who's listening when a call "may be recorded for quality assurance and training purposes."What the Client had to Say ...Sharon Oatway President & Chief Experience Officer, VereQuestverequest.comFast, smart and reasonable is the best way to describe Simplicate.We had worked with several web development companies before we were referred to Simplicate. What a relief! We completely revamped our internal application for significantly less than other estimates and our clients were wow'ed by the results. We would enthusiastically recommend Steve and his team to our colleagues and clients.Read the Full Case Study ›
