SilverCloud, Inc. Blog SilverCloud Chatbot: Trends and insights as we head into 2021

2020 will be remembered for a lot of reasons (most we will want to forget), but for banking it will be remembered as the year that banking truly went digital. An increased dependency on digital banking saw a significant increase in reliance on digital self-service solutions like chatbots and live chat. In a recent webinar,... The post SilverCloud Chatbot: Trends and insights as we head into 2021 appeared first on SilverCloud.