[vc_row row_height_percent="0" override_padding="yes" h_padding="2" top_padding="2" bottom_padding="0" back_color="white" overlay_alpha="100" gutter_size="3" column_width_percent="100" shift_y="0" z_index="0" changer_back_color="yes" row_height_use_pixel="" uncode_shortcode_id="126980" back_color_type="uncode-palette"][vc_column column_width_percent="100" gutter_size="4" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" zoom_width="0" zoom_height="0" uncode_shortcode_id="124855"][vc_row_inner limit_content=""][vc_column_inner column_width_percent="100" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="185581"][vc_single_image dynamic="yes" media_width_percent="100" media_ratio="two-one" shape="img-round" radius="xs" uncode_shortcode_id="149948"][vc_empty_space empty_h="0"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row row_height_percent="0" override_padding="yes" h_padding="2" top_padding="0" bottom_padding="0" back_color="white" overlay_alpha="100" gutter_size="3" column_width_percent="100" shift_y="-5" z_index="1" changer_back_color="yes" row_height_use_pixel="" uncode_shortcode_id="295188" back_color_type="uncode-palette"][vc_column column_width_use_pixel="yes" gutter_size="4" override_padding="yes" column_padding="0" style="light" font_family="font-805215" back_color="white" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" zoom_width="0" zoom_height="0" uncode_shortcode_id="521845" column_width_pixel="850" back_color_type="uncode-palette"][vc_row_inner limit_content=""][vc_column_inner column_width_use_pixel="yes" gutter_size="2" override_padding="yes" column_padding="0" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="448920" column_width_pixel="625" css=".vc_custom_1648407581735{padding-top: 72px !important;}"][vc_custom_heading text_color="accent" heading_semantic="div" text_font="font-805215" text_size="" text_weight="500" text_space="fontspace-178011" uncode_shortcode_id="428356" text_color_type="uncode-palette"]Blog[/vc_custom_heading][vc_custom_heading heading_semantic="h1" uncode_shortcode_id="563906"]Successfully navigating the 2024 e-commerce peak season[/vc_custom_heading][vc_column_text text_lead="yes" uncode_shortcode_id="498393" el_class="pt-0"]For many online retailers, peak season represents the busiest weeks of the year. With a plethora of shopping events seamlessly merging into one another, it is crucial to meet customer needs and ensure on-time deliveries. As an online store operator preparing for Peak Season 2024, you are faced with the question of how to best prepare for it. In our blog article, we take a look at possible developments, identify important dates and give you valuable tips on how you can increase your sales despite the hustle and bustle. Let's look ahead to a successful peak season together![/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_inner_height_percent="0" overlay_alpha="50" gutter_size="3" shift_y="0" z_index="0" limit_content="" uncode_shortcode_id="197665" el_id="Negotiate-with-Carriers-to-Secure-Favorable-Rates"][vc_column_inner column_width_use_pixel="yes" gutter_size="2" override_padding="yes" column_padding="0" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="106750" column_width_pixel="625" el_id="pre-christmas-shipping"][vc_custom_heading uncode_shortcode_id="211854"]The importance of the peak season for the mail order business[/vc_custom_heading][vc_column_text text_lead="yes" uncode_shortcode_id="151951"]The peak season represents a decisive turning point in the calendar of every online store. In the fourth quarter, especially during the busy Christmas shopping period, retailers not only experience a significant increase in order and shipping volumes, but also a notable increase in conversion rates. Special shopping days such as Black Friday and Cyber Monday drive consumers to make more purchases, as tempting offers and promotions increase their willingness to buy. According to the payment provider Klarna, up to 64% more sales can be achieved on Black Friday than on a regular Friday.
Careful preparation is essential in order to make the most of this enormous sales potential. Not only do retailers need to prepare for increased order volumes, but they also need to ensure efficient management of returns and logistics processes. During this busy time, supply chain efficiency can be compromised as online brands try to keep up with increasing demand while managing their inventory. Proactive planning and optimization of operations are therefore crucial to successfully navigate the challenges of peak season and ensure long-term success.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_inner_height_percent="0" overlay_alpha="50" gutter_size="3" shift_y="0" z_index="0" limit_content="" uncode_shortcode_id="107271" el_id="Optimize-Packaging-for-Efficiency"][vc_column_inner column_width_use_pixel="yes" gutter_size="2" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="154698" column_width_pixel="625"][vc_custom_heading uncode_shortcode_id="137044"]The 2024 peak season[/vc_custom_heading][vc_column_text text_lead="yes" text_color="Primary" uncode_shortcode_id="191121" text_color_type="uncode-palette"]The peak season for shipping in e-commerce starts earlier than many might think. The first signs of a significant increase in sales figures can already be seen in October. E-commerce is gaining momentum, especially with the upcoming Halloween on October 31 and Singles Day on November 11, which is not yet well known in this country. This increase marks the start of an intensive sales period in which the volume of orders and shipments increases, leading to an increased processing of orders and returns that lasts until the end of the year.
Peak Season 2024 promises to be particularly exciting this year, as the highlight of this phase traditionally falls on the weekend after Black Friday during Cyber Week.
This period attracts record spending and strong sales on Cyber Monday. A particular highlight is Black Friday, which, according to Sales Force, has developed into a new Cyber Friday. The figures from the previous year impressively demonstrate the success of this trend: 4% of online sales on public holidays were recovered on this day, establishing it as the biggest online shopping day of the year.
Although many customers already purchase their Christmas gifts during Black Week and Cyber Week, December remains a crucial month for online retail sales this year. Super Saturday on December 21 in particular will act as an important day in the Christmas business, as it promises huge sales. However, it is becoming increasingly clear that Christmas sales are now starting earlier and no longer picking up speed at the end of November, as evidenced by the strong sales on Black Friday 2023.
Global sales increased by 6% during Cyber Week compared to the previous year, reaching USD 298 billion in 2023.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_single_image media="134957" media_width_percent="100" uncode_shortcode_id="365195"][vc_row_inner row_inner_height_percent="0" overlay_alpha="50" gutter_size="3" shift_y="0" z_index="0" limit_content="" uncode_shortcode_id="107271" el_id="Optimize-Packaging-for-Efficiency"][vc_column_inner column_width_use_pixel="yes" gutter_size="2" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="154698" column_width_pixel="625"][vc_custom_heading uncode_shortcode_id="191075"]The best-selling days of the 2024 peak season[/vc_custom_heading][vc_column_text text_lead="yes" text_color="Primary" uncode_shortcode_id="131252" text_color_type="uncode-palette"]Halloween - 31.10.2024
The first major sales peak of the Halloween peak season is not only for costumes and decorations, but also for the purchase of sweets, party supplies and spooky accessories.
Online retailers offer themed products at special prices weeks in advance.
Singles' Day (also known as Double 11) - 11.11.2024
Singles' Day, the world's biggest shopping day in terms of sales, is also becoming increasingly popular in Central Europe. Many retailers record high sales around Singles' Day in November. This day now offers great opportunities in this country, which offer enormous potential if used correctly. Find out how you can best prepare for Singles' Day here.
Black Friday - 29.11.2024
Black Friday is originally a US phenomenon and has also gained popularity in Europe since 2013. The fourth Friday in November marks the unofficial start of the Christmas shopping season. In 2023, it was noticeable that the millennial generation (25-40 years) was responsible for half of all Black Friday purchases (50%). Gen Z were particularly active, securing the most deals and discounts and seeing the highest increase in purchases compared to an average day.
Cyber Monday - 2.12.2024
Black Friday and Cyber Monday are usually referred to together as “BFCM”. While Black Friday was originally intended for brick-and-mortar retailers, Cyber Monday was created for online retailers. Cyber Monday only became a firm tradition in Europe in 2010. The two campaigns now merge and offer similar discounts on the same products. Only in the USA do e-commerce sales on Cyber Monday exceed twelve billion US dollars, making this shopping event the biggest of the season.
Super Saturday or Panic Saturday - 21.12.2024
Super Saturday, the last Saturday before Christmas Eve, marks a crucial time for retailers and th