Chatbots, also termed conversational AI (artificial intelligence), have made AI more popular than ever. They can help with simple tasks, though AI agents have greater power and a wider range of use cases. Read on to learn more about the prospective move from chatbots to AI agents to provide a better user experience as well as save time and money. The post From Chatbots to AI Agents: A New Trend for 2025 and Beyond appeared first on Shaw Technology.