Source: Scott M. McPherson Blog

Scott M. McPherson Blog When Clients become Cattle: Personal Injury Mills and the Role of the "Intake Specialist"

Why New Clients Meet with Me, and Not an "Intake Specialist." Several months ago I had a position open at my office for an assistant and received several dozen résumés from well-qualified applicants, several of whom I decided to meet with for an interview. One thing that jumped out at me was the number of... Continue Reading

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