SafeSoft Solutions Blog How to Create The Perfect Cold Calling Script For Call Centers

When was the last time you sat through a cold call?...Probably was a very, very, very long time ago. With today's advanced customer expectations, you will be lucky to even get someone to answer their phone. With so many other channels that customers prefer like social media, texting, email, and automation it has become increasingly harder to convince customers to answer calls from unknown and unfamiliar numbers.