Rostrvm Blog 10 contact centre challenges solved

Many contact centre challenges are now handled by technology, like personalising the customer experience and process automation. In a recent study of 8000 consumers, Salesforce found that 75% of customers expect companies to use new technologies to create better experiences. Contact centre challenges can be reduced and a great Return On Investment achieved. That's because,The post 10 contact centre challenges solved appeared first on Rostrvm Solutions Ltd.