Source: RingCentral Blog

RingCentral Blog Telecoms: How Messaging Improves Customer Experience

Messaging has changed the way we communicate in our day-to-day lives. It also plays a critical role in the way organizations are building their customer service strategies to meet demand and, more importantly, be available when and where they are expected to. Messaging channels have now evolved and introduced apps and features for businesses. WhatsApp [...]The post Telecoms: How Messaging Improves Customer Experience appeared first on RingCentral Blog.

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Vladimir Shmunis's photo - Chairman & CEO of RingCentral

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Vladimir Shmunis

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RingCentral is a provider of cloud communications and collaboration solutions that unifies voice, video, online meetings... Read more