RedOwl had a good day at Old Trafford on Tuesday. The Autumn Best Practice seminar was very well attended, most strikingly the Back Office Session in the morning which was standing room only..... The round table sessions sparked some good discussion and firm agreement - but is it just me, or at these sessions do we keep all agreeing on and analysing the problem (Back Offices are ripe for optimisation, but it all seems a bit hard/we don't know where to start/if only we h [...]