Quiq Blog AI Benchmarking Best Practices: A Framework for CX Leaders

Is your AI investment delivering provable value, or is it still operating like a black box? In today's rapidly evolving customer experience (CX) landscape, where Artificial Intelligence (AI) promises transformative results, like decreasing service costs by up to 30% and yielding an average ROI of $1.41 for every dollar spent, simply implementing AI isn't enough. [...]The post AI Benchmarking Best Practices: A Framework for CX Leaders appeared first on Quiq.