The famous 1983 HBR article titled "Quality is more than making a good product" highlighted the three paradoxes of Quality: Quality should always be customer-centric But when you ask your customers to define quality, they may have a hard time giving you a absolute definition, though they might come up with some comparative descriptions Not [...]
Qapitol QA is an India-based IT services firm that provides quality engineering, intelligent test automation and advisory services for retail, fintech and logistic sectors.