Pointmaker LLC has recently learned of a software bug that, under specific circumstances, can cause unexpected results with newer models. If you are experiencing intermittent or chronic black video pass-through (or no pass-through) from the Pointmaker or if the unit is often getting stuck on a search screen, Pointmaker asks you to please upgrade your software to the latest version for your Pointmaker model. An upgrade is not mandatory for those who are not experiencing this issue.