Pfaff Auto Works: Pfaff Autoworks Hosts Open House Event

On September 24, Pfaff Autoworks, in Vaughan, Ont., hosted its annual open house.(Photos: Huw Evans)On September 24, Pfaff Autoworks, located in Vaughan, Ont., hosted its annual open house.Taking place from 5.30 until 8.30 pm, the event provided attendees, including insurance appraisers, vendor partners, OEM representatives and members of the media, a chance to take a look at some of the latest developments in the collision industry, including recommended OE repair techniques for vehicles from Audi, BMW, Porsche and Volkswagen, the latest products and services available from the facility's vendor partners, including BASF and 3M, as well as an insightful presentation from Scott Simmons of Collision Advice in the U.S.Simmons covered a variety of topics, from Virtual Steering (a kind of OnStar on steroids) where the vehicle can send instant communication to the motorist's insurance provider in the advent of a collision, as well as start the claim and arrange roadside and emergency assistance), plus the growing need for collision shops to engage with their customers through social media in order to forge relationships and manage CSI scores.Simmons also talked about how growing vehicle complexity in both construction and features, including technology and safety means that vehicle repairs will become increasingly specific and specialized, requiring shops to follow exact OE repair procedures. Plus with OEMs taking an ever more active interest in collision repair procedures, shops will likely have to obtain OEM approved repair status in order to have access to specific training, repair techniques and even parts to perform repairs correctly.For more information on Pfaff Autoworks click hereScott Simmons from Collision Advice provided a very insightful discussion on industry trends.Facility partners BASF (shown) and 3M had a range of products on display.Attendees got a chance to sample the latest in repair procedures from different OEMs including Audi.