Parloa Blog Simulations and Evaluations Ensure AI Agent Reliability, Using LLM-as-a-Judge

AI-powered customer interactions are here, and enterprises are racing to deploy AI agents that can resolve inquiries, automate support, and deliver measurable efficiency improvements. But with great power comes great responsibility. Imagine a customer calling an airline to ask if they can bring their pet on board. The AI agent confidently responds, "Yes, KronosJet welcomes [...]The post Simulations and Evaluations Ensure AI Agent Reliability, Using LLM-as-a-Judge appeared first on Parloa.